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Emotional Intelligence 2.0 (2009)

by Travis Bradberry, Jean Greaves (Author)

Other authors: See the other authors section.

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1,5091510,478 (3.39)4
Knowing what emotional intelligence is, and knowing how to use it to improve your life, are two very different things.
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» See also 4 mentions

Showing 1-5 of 15 (next | show all)
It's okay. The first few chapters are very skimmable, and are taken up with a lot of anecdotal padding about example individuals that doesn't really address how emotional intelligence can be developed. Basically, the first chapters can be distilled down to: Emotional intelligence is an important quality in business and in life. The chapters that break down the four aspects of emotional intelligence and tools to develop each aspect are more useful and also more interesting. ( )
  TheGalaxyGirl | Jan 8, 2023 |
Quick, easy to read, and practical !

Real nice book ! ( )
  nonames | Jan 14, 2022 |
A solid start.

Emotional intelligence is a buzzword nowadays, due to the dearth of interpersonal conflict. However, it isn't a new thing. Moreover, it isn't a static thing - something that some people have and others do not. I used to lament over the fact that I don't have XYZ social skill for whatever reason. However, this book showed me that many social skills can indeed be learned. In fact, many taken for granted when we have them and are clearly noticed when they are missing.

The book itself describes the four dimensions of Emotional Intelligence: self-awareness, self-management, social awareness, and relationship management. While Bradberry doesn't go into great detail into each one, he does describe them enough for you to understand what you likely intuitively know. Further he gives several ways to improve your Emotional Intelligence, even if you are already strong in certain areas. The book also includes a survey by which you can discover your level of Emotional Intelligence, or Emotional Quotient (EQ). However, I got this from the library so the survey materials were not available.

Nevertheless, this was a helpful book. I intend to purchase it for my own growth as a person and a leader. ( )
  redeemedronin | Dec 28, 2020 |
While this is a good one, the more I read, the more I believe that there is a shortcut to all of this. That's to maximize your communication skill. If you can master and apply the first 50 pages of the book called How to communicate (http://www.goodreads.com/book/show/7029503-how-to-communicate), I believe you'll be able to address quite many strategies suggested in this book. What is really good about the book is the test which can help you to evaluate yourself. ( )
  viethungnguyen | Dec 7, 2020 |
I put off reading this book because there were other books that I marked to read before it. Once I started reading it, it was a quick interesting read, and I was glad that I moved it ahead of other books in the queue.

Some of the strategies in the four sections of the book felt like they were closely related.

I look forward to working on increasing my EQ by using the assessment test to determine where I need to focus my efforts and applying the relevant strategies from the 66 strategies listed in the book.

Emotional Intelligence 2.0 Strategies

1. Self Awareness Strategies
1. Quit treating your feelings as good or bad
2. Observe the ripple effect from your emotions
3. Lean into your discomfort
4. Feel your emotions physically
5. Know who and what pushes your buttons
6. Watch yourself like a hawk ...
7. Keep a journal about your emotions
8. Don't be fooled by a bad mood
9. Don't be fooled by a good mood either
10. Stop and ask yourself why you do the things you do.
11. Visit your values
12. Check yourself
13. Spot your emotions in books, movies, and music
14. Seek feedback
15 Get to know yourself under stress

2. Self-Management Strategies
1. Breath right
2. Create an emotion vs. reason list
3. Make your goals public
4. Count to ten
5. Sleep on it
6. Talk to a skilled self-manager
7. Smile and laugh more
8. Set aside some time in your day for problem solving
9. Take control of your self-talk
10. Visualize yourself succeeding
11. Clean up your sleep hygine
12. Focus your attention on your freedoms, rather than your limitations
13. Stay synchronized
14. Speak to someone who is not emotionally invesed in your problem
15. learn a valuable lesson from everyone you encounter
16. Put a mental recharge into your schedule
17. Accept that change is just around the corner (Risk Analysis)

3. Social Awareness Strategies
1. Greet people by name
2. Watch body language
3. Make timing everything
4. Develop a back-pocket question
5. Don't take notes at meetings
6. Plan ahead for social gatherings
7. Clear away the clutter
8. Live in the moment
9. Go on on a 15-minute tour
10. Watch EQ at the movies
11. Practice the art of listening
12. Go people watching
13. Understand the rules of the culture game
14. Test for accuracy
15. Step into their shoes
16. Seek the whole picture
17. Catch the mood of the room

4. Relationship Management Strategies
1. Be open and curious
2. Enhance your natural communication style
3. Avoid giving mixed signals
4. Remember the little things that pack a punch
5. Take feedback well
6. Build trust
7. Have an "Open-door" policy
8. Only get mad on purpose
9. Don't avoid the inevitable
10. Acknowledge the other person's feelings
11. Complement the person's emotions or situations
12. When you care, show it
13. Explain your decisions, don't just make them
14. Make your feedback direct and constructive
15. Allin your Intetion with your Impact
16. Offer a "Fix-it" statement during a broken conversation
17. Tackle a tough conversation
( )
  bread2u | Jul 1, 2020 |
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» Add other authors

Author nameRoleType of authorWork?Status
Bradberry, TravisAuthorprimary authorall editionsconfirmed
Greaves, JeanAuthormain authorall editionsconfirmed
Lencioni, PatrickPrefacesecondary authorsome editionsconfirmed
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Knowing what emotional intelligence is, and knowing how to use it to improve your life, are two very different things.

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