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Loading... Make That Call!: Winning Tactics for 101 Difficult Telephone Callsby Iain Maitland
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This work offers advice on how to tackle 101 difficult business, and other telephone conversations. Topics covered include: speaking to customers; dealing with authority; talking to employees; controlling personal calls; and coping with miscellaneous calls. No library descriptions found. |
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Google Books — Loading... GenresMelvil Decimal System (DDC)651.73Technology Management and auxiliary services Office Equipment and Methods Business Communication Oral and telephone communicationRatingAverage: No ratings.Is this you?Become a LibraryThing Author. |