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Loading... Reference and Information Services in the 21st Century: An Introductionby Kay Ann Cassell
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will love Sign up for LibraryThing to find out whether you'll like this book. While there were a couple of useful chapters, particularly the ones on types of resources, overall, being a reference librarian is just common sense. You really don't need a textbook to teach you how to conduct a reference interview. ( )The Call Number in LingnanU Library is Z711 C355 2006 This book is a great primer on reference services and perhaps even useful for the seasoned reference librarian to have on hand (hard for me to say for certain, not being a seasoned reference librarian). The text covers a broad range of topics from reader’s advisory to reference services for children to assessment and evaluation. Most of the chapters are fairly succinct, but all include references to works cited as well as those recommended for further reading. In addition, the text points to a number of specific resources for reference work, broken down into subjects (geographical, biographical, medical, and legal sources, to name a few). Many of these sources are described in detail, allowing the reader to learn which one would be the most helpful in a given situation.
"The result is comprehensive in content and very reliable from the point of view of professional accuracy, exhaustiveness, and quality introduction to the present status of library reference work in the USA."
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