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Reference and Information Services in the 21st Century: An Introduction

by Kay Ann Cassell

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546844,367 (3.3)1
Covering the essentials of reference work, this text addresses the fundamental issues that librarians need to be aware of, such as the growing need for electronic services and collections whilst still acknowledging the continued importance of print titles and in-person transactions.
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» See also 1 mention

Showing 1-5 of 7 (next | show all)
This one is even better!! ( )
  ecdawson | Jan 22, 2024 |
the only textbook i kept from my first semester of library school...
  beautifulshell | Aug 27, 2020 |
Some chapters were incredibly basic ("Dictionaries provide definitions...") but many of the specific resources suggested, especially for specialized reference (e.g. medical and legal), were current and helpful. Dry reading overall though. ( )
  JennyArch | Apr 3, 2013 |
Required reading for youth reference class. Excellent resource, covering a wide variety of resources in multiple formats. ( )
  MrsBond | May 17, 2010 |
Interesting (for a textbook) and very clearly written. Excellent overview of reference. The detailed descriptions of reference sources are useful but a little difficult to read as they basically amount to huge lists. ( )
  flemmily | Dec 14, 2009 |
Showing 1-5 of 7 (next | show all)
"UK-based students of Library and Information Science would find this book a veritable treasure trove - not only of sources, but also of professional knowledge, although they would be advised to have their ‘source evaluation’ hats on in order to determine the relevance or applicability of the information presented to their UK environment."
 
"The result is comprehensive in content and very reliable from the point of view of professional accuracy, exhaustiveness, and quality introduction to the present status of library reference work in the USA."
 
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Covering the essentials of reference work, this text addresses the fundamental issues that librarians need to be aware of, such as the growing need for electronic services and collections whilst still acknowledging the continued importance of print titles and in-person transactions.

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