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Reference and Information Services: An…
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Reference and Information Services: An Introduction (1991)

by Richard E. Bopp

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813711,220 (3.2)2
Recently added byprivate library, arpballew, Kirill_Fesenko, MaddieG, LPierson, MoDan, SD_library, SLISWest, scatlett

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» See also 2 mentions

Showing 1-5 of 7 (next | show all)
This book was informative, though I thought that it could have been a little more interesting. It served it's purpose, though. ( )
  AnigL | Mar 23, 2015 |
Precisely what the text says it is...its an Introduction to Reference and Information Services in a library setting. The material is not all-inclusive, nor should it be. With information services and technologies constantly changing - and user needs and requests methods constantly changing, mutating and evolving - this will never be a be-all, end-all text. But its an excellent starting point. ( )
  TommyElf | Mar 14, 2015 |
This book was very helpful for references services; however they could have cut out the minute discussion of every reference resource available to man. This book is outdated immediately after it's printed. The bibs at the end of each chapter were very nice and led to much more information. ( )
  Tlnelson | Jun 25, 2012 |
Useful, if dry. ( )
  Katya0133 | Jul 15, 2009 |
It was so hard to figure out how to review this book on this site. What up with dat?
  LBSC690 | Apr 7, 2009 |
Showing 1-5 of 7 (next | show all)
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Amazon.com Product Description (ISBN 156308130X, Hardcover)

Thoroughly revised and expanded to reflect current developments in the field, this text is designed to provide the beginning student of library and information science with an overview of the most important tools for general reference work and the concepts and theory behind today's reference services. The 21 chapters are divided into two parts. The first 11 chapters deal with concepts and theory and are topical. They cover such areas as ethical aspects of reference services, reference interview, the principles and goals of library instruction, bibliographic control and search strategies, training and continuing education for reference staff, the evaluation of reference services, and the management of these services. In many cases, specific applications in different types of libraries are pointed out. Expanded coverage of electronic reference service is provided by two full chapters devoted to basic principles and current trends in this area. A separate chapter covers unique approaches to reference service for special groups. Part 2 describes the general principles and sources for selecting and evaluating reference tools and the principles for building a reference collection. The remaining chapters discuss the characteristics and uses of particular types of reference tools. This new edition describes a greater number of titles of each type as well as the formulation of strategies for the effective use of specific sources or groups of sources. Scenarios in particular library settings conclude each chapter, offering realistic reference questions and appropriate search strategies. Throughout the text, boxes are used to highlight specific issues, concepts and search strategies that underlie contemporary reference services. Selected important sources for further reading are listed at the end of each chapter. This text presents the essential theory and practical knowledge necessary for an initial reference course. Its broad scope and organisational clarity should benefit students and practitioners alike.

(retrieved from Amazon Thu, 12 Mar 2015 18:16:32 -0400)

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