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Loading... Working Knowledge: How Organizations Manage What They Know (1998)by Thomas H. Davenport, Laurence Prusak
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Sign up for LibraryThing to find out whether you'll like this book. No current Talk conversations about this book. Starts off very badly by applying neoclassical economic models to the alleged markets for information within organizations. Ideas from anthropology and institutional economics would be closer. ( ) no reviews | add a review
The definitive primer on knowledge management, this book will establish the enduring vocabulary and concepts and serve as the hands-on resource of choice for fast companies that recognize knowledge as the only sustainable source of competitive advantage. Drawing on their work with more than 30 knowledge-rich firms, the authors - experienced consultants with a track record of success-examine how all types of companies can effectively understand, analyze, measure, and manage their intellectual assets, turning corporate knowledge into market value. They consider such questions as: What key cultural and behavioral issues must managers address to use knowledge effectively? What are the best ways to incorporate technology into knowledge work? What does a successful knowledge project look like - and how do you know when it has succeeded? In the end, say the authors, the human qualities of knowledge - experience, intuition, and beliefs - are the most valuable and the most difficult to manage. Applying the insights of "Working Knowledge" is every manager's first step on that rewarding road to long-term success. No library descriptions found. |
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Google Books — Loading... GenresMelvil Decimal System (DDC)658Technology Management and auxiliary services ManagementLC ClassificationRatingAverage:
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