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Loading... Continual Service Improvement Book (Itil)by George Spalding
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This publication focuses on continual service improvement (CSI) from both an IT service and IT service management perspective. It introduces the concept of CSI at a high level and defines its value before describing common methods and techniques. The guidance is written for managers and practitioners at all levels. No library descriptions found. |
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![]() GenresMelvil Decimal System (DDC)658Technology Management and auxiliary services ManagementLC ClassificationRatingAverage: No ratings.Is this you?Become a LibraryThing Author. |