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James A. Fitzsimmons

Author of Service Management: Operations, Strategy, Information Technology

5 Works 93 Members

About the Author

James A. Fitzsimmons is Seay Professor of Business Emeritus, McCombs School of Business, The University of Texas at Austin.

Works by James A. Fitzsimmons

Service Management: Operations, Strategy, Information Technology (1997) 79 copies

Service Management for Competitive Advantage (Mcgraw Hill Series in Management) (1994) 6 copies

New Service Development: Creating Memorable Experiences (1999) 5 copies

Administração de serviços : operações, estratégia e tecnologia de informação (2010) 2 copies

Service Management Operations: Operations, Strategy, and Information Technology: 5th (Fifth) Edition (2005) 1 copy

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A-12 (2) amberlight (2) B0813 - IE (1) business (2) cgis (1) H-4 (2) IPAM USL (2) ISO (1) IUGC Library1 (1) J.1.3 (1) Logística (1) management (7) MPM (1) MSC (1) non-fiction (3) operations management (2) organization (1) Qualit�t (1) reserved (2) Ricerca operativa (1) service (5) service industries (2) Service industries -- Management (2) service operations (1) services management (1) t&v (1) textbook (1) textbooks (2) to-read (1) z2008titles (1)

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Associated Authors

Mona J. Fitzsimmons

Statistics

Works: 5
Members: 93
Popularity: #200,858
Rating: 3.0

ISBNs: 37
Languages: 1

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