Roy Lilley
Author of Dealing with Difficult People
About the Author
Works by Roy Lilley
Making Sense of Clinical Governance: A Workbook for NHS Doctors, Nurses and Managers (1994) 3 copies
Medicines management for residential and nursing homes : a toolkit for best practice and accredited learning (2018) 2 copies
How to Deal with Difficult People: Fast, Effective Strategies for Handling Problem People (Creating Success, 173) (2025) 1 copy
Travailler avec des détestables : des solutions concrètes pour mieux réagir et apaiser votre quotidien (2024) 1 copy
Zor İnsanlarla Baş Etmek 1 copy
Tagged
Common Knowledge
- Legal name
- Lilley, Roy C
- Birthdate
- 1946
- Gender
- male
- Occupations
- journalist
- Organizations
- National Health Service
- Nationality
- UK
- Birthplace
- Croydon, Surrey, England, UK
- Associated Place (for map)
- England, UK
Members
Reviews
The direct simplicity of this guide to handling interpersonal conflict in the workplace is both tis strength and its weakness. The brevity makes the book quick to read and clear in its broad messages but it also precludes any depth to its advice. "Smoke out the sniper" may be pithy but it is not readily acted upon.
Statistics
- Works
- 17
- Members
- 150
- Popularity
- #138,699
- Rating
- 3.2
- Reviews
- 1
- ISBNs
- 50
- Languages
- 6