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Lisa Ford (1)

Author of Exceptional Customer Service: Going Beyond Your Good Service to Exceed the Customer's Expectation

For other authors named Lisa Ford, see the disambiguation page.

7 Works 77 Members 1 Review

Works by Lisa Ford

Exceptional Customer Service: Going Beyond Your Good Service to Exceed the Customer's Expectation (2001) 52 copies

How to Give Exceptional Customer Service (1987) 8 copies

Home Sparkle Fun (2003) 6 copies

Personal Power: How to Project Confidence from the Inside Out (Cassette) (1988) 4 copies

Building A Customer Driven Organization: The Manager's Role Workbook (1989) 3 copies, 1 review

Customer Service Excellence: It's in the Details (Ami How-to Series) (1997) 3 copies

How to give exceptional customer service [videorecording] [Making it work--superior service in action] (1991) 1 copy

Tagged

2004 (1) 4 tapes (1) business (7) cassette tapes (1) communication (2) composure (1) confidence (2) customer service (5) editorial-credits (1) general section (1) goodreads import (3) Hot Pink Dot - B (1) Human Resources Collection (1) listened-to (1) management (2) motivation (1) non-fiction (4) own (1) P36 (1) personality (1) power (1) professional (2) quality (1) read and to read (3) respect (2) role (1) success (1) tactile (1) to-read (4) Top and Bottom (1)

Common Knowledge

Canonical name: Ford, Lisa
Gender: female

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Building a Customer Driven Organization (The Manager's Role) by Lisa Ford

mm 8/22/12

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Associated Authors

Tony Hsieh Foreword

Statistics

Works: 7
Members: 77
Popularity: #231,245
Rating: ½ 3.4

Reviews: 1
ISBNs: 32
Languages: 1

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