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Shirley Lacy

Author of Service Transition Book

3+ Works 39 Members

Works by Shirley Lacy

Service Transition Book (2007) 29 copies

Configuration Management: Expert Guidance for IT Service Managers and Practitioners (2010) 9 copies

Let's Enjoy Poetry 1 copy

Associated Works

Service Support (It Infrastructure Library Series) (Part 15) (2000) — Contributor, some editions — 23 copies

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3100SS (1) AEK (2) cmdb (1) CMS (1) computers (1) configuration management (1) education (1) fact (1) information technology (2) IT (2) IT - Service Management (1) IT service (1) IT service management (2) IT-Servicemanagement (1) ITIL (6) ITIL v3 (1) ITSM (2) missing (1) non-fiction (2) Scanned from Goodreads (1) service management (1) service operation (1) service transition (2) technology (1) to-read (2) uninett (1)

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Associated Authors

Ivor Macfarlane

Statistics

Works: 3
Also by: 1
Members: 39
Popularity: #376,656
Rating: 3.0

ISBNs: 8

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