LC ClassificationZ711.C65
⮑ Z662-1000.5. Libraries
⮑ Z687-718.85. The collections. The books
⮑ Z711-711.95. Public services. Reference services
Selected Works (809 total)
- The Book of Answers: The New York Public Library Telephone Reference Service's Most Unusual and Entertaining Questions by Barbara Berliner
- Introduction to Reference Work, Vol. II: Reference services and reference processes by William A. Katz
- Conducting the Reference Interview: A How-To-Do-It Manual for Librarians by Catherine Sheldrick Ross
- The Librarian's Guide to Homelessness: An Empathy-Driven Approach to Solving Problems, Preventing Conflict, and Serving Everyone by Ryan Dowd
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