Tag Customer services

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• Fish! A Remarkable Way to Boost Morale and Improve Results by Stephen C. Lundin
• The Innovator's Solution: Creating and Sustaining Successful Growth by Clayton M. Christensen
• Customer Service Skills for Success by Robert W. Lucas
• Creating raving fans by Ken Blanchard
• Exploring the dimensions of service quality : advocacy for continual improvement program by Alden D. Tolentino
• Your Call Is (Not That) Important to Us: Customer Service and What It Reveals About Our World and Our Lives by Emily Yellin
• Reaching The Goal: How Managers Improve a Services Business Using Goldratt's Theory of Constraints by John Arthur Ricketts
• A Complaint Is a Gift: Recovering Customer Loyalty When Things Go Wrong by Janelle Barlow
• The experience economy: work is theatre & every business a stage by B. Joseph Pine
• The Innovator's Dilemma: The Revolutionary Book That Will Change the Way You Do Business by Clayton M. Christensen
• Quality service in the public sector by American Media Incorporated
• Service marketing by Stephen J. Grove
• Customer service management by 3G eLearning
• Customer service in travel & tourism by USA. 3G E-learning LLC
• Ignore Your Customers (and They'll Go Away): The Simple Playbook for Delivering the Ultimate Customer Service Experience by Micah Solomon
• Service expectations and experiences encountered by students in the fast-food establishments towards better service quality and effective marketing by Gwyneth C. Tamondong
• The level of satisfaction of international students on the academic and non-academic support services provided by a private institution in Quezon City : to wards improved services / by Huawei Li
• The assessment of service quality of the Philippine Veterans Affairs Office employees and its clientele : towards management review / by Alberto Martin N. Yngente
• Client consultation in DPI : policy and guidelines by Queensland Department of Public Instruction
• Yes! on demand : how to create winning, customized library service by Kathy L. Middleton

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