Tag reference services

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• Reference and Information Services: An Introduction by Richard E. Bopp
• Reference and Information Services in the 21st Century: An Introduction by Kay Ann Cassell
• Introduction to Reference Work, Vol. 1: Basic information sources by William A. Katz
• Reference and Information Services: An Introduction by Kay Ann Cassell
• Introduction to reference work by William A. Katz
• Introduction to Reference Work, Vol. II: Reference services and reference processes by William A. Katz
• Virtual Reference Handbook: Interview and Information Delivery Techniques for the Chat and E-Mail Environments by Diane K. Kovacs
• Conducting the Reference Interview: A How-To-Do-It Manual for Librarians by Catherine Sheldrick Ross
• Success at the Enquiry Desk: Successful Enquiry Answering - Every Time by Tim Owen
• The Reference Interview As a Creative Art by Elaine Z. Jennerich
• Providing Reference Services for Archives & Manuscripts (Archival Fundamentals Series) by Mary Jo Pugh
• The Oxford Guide to Library Research by Thomas Mann
• Introduction to Reference Work in the Digital Age by Joseph Janes
• Reference and Information Services: An Introduction, Fifth Edition by Kay Ann Cassell
• Helping Patrons Find Their Roots: A Genealogy Handbook for Librarians by Janice Lindgren Schultz
• Introduction to Library Public Services by Thomas L. Carter
• Crash Course in Reference by Charlotte Ford
• Rethinking Reference in Academic Libraries the Proceedings and Process by Louella Vine Wetherbee
• The Reference Encounter: Interpersonal Communication in the Academic Library (Acrl Publications in Librarianship) by Marie L. Radford
• Chat Reference: A Guide to Live Virtual Reference Services by Jana Smith Ronan

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