Permission Marketing : Turning Strangers Into Friends And Friends Into Customers

by Seth Godin

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Permission Marketing is the groundbreaking concept that enables marketers to shape their message so that consumers will willingly accept it. Whether it is the TV commercial that breaks into our favorite program, or the telemarketing phone call that disrupts a family dinner, traditional advertising is based on the hope of snatching our attention away from whatever we are doing. Seth Godin calls this Interruption Marketing, and, as companies are discovering, it no longer works. Instead of show more annoying potential customers by interrupting their most coveted commodity -- time -- Permission Marketing offers consumers incentives to accept advertising voluntarily. Now this internet pioneer introduces a fundamentally different way of thinking about advertising products and services. In his groundbreaking audiobook, Godin describes the four tests of Permission Marketing: * Does every single marketing effort you create encourage a learning relationship with your customers? Does it invite customers to "raise their hands" and start communicating? * Do you have a permission database? Do you track the number of people who have given you permission to communicate with them? * If consumers gave you permission to talk to them, would you have anything to say? Have you developed a marketing curriculum to teach people about your products? * Once people become customers, do you work to deepen your permission to communicate with those people? And in numerous informative case studies, including American Airlines frequent-flier program, A and Yahoo!, Godin demonstrates how marketers are already profiting from this key new approach in all forms of media. show less

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11 reviews
Permission Marketing by Seth Godin had been on my reading list for a very long time after a couple of people recommended it to me and I'd seen it referenced as describing the "right" way to market. Perhaps I'm a bit too cynical, but reading this book made me realize why I hate so much of the marketing we see today. While this book is a how-to book about marketing strategy, I have to admit the techniques within sounded a bit manipulative to me. I'm a straightforward kind of person, and I truly don't appreciate it when people wrap up their marketing techniques in thinly veiled manipulations. In theory, I can see how permission marketing is preferable to many types of marketing, but it's really not that hard to use it to provide false show more choice. The book makes some excellent points about not spamming people and respecting other people's space. Godin also clues in consumers that they are agreeing to receive marketing material when they sign up for a newsletter or for a mailing list of one sort or another as well as a multitude of other things including creating an account on a website. While these things can offer some valuable information, the end goal is to sell product. While Permission Marketing is geared toward those trying to market products effectively and without spamming people, it also clues in consumers as to just what permission marketing is and how often they agree to allow a company or an individual to market products or services to them. For that reason alone, it is worth a read. I found the book itself interesting even when the techniques described made me uncomfortable. I already understood that newsletters and website are marketing tools but reading Permission Marketing made me think about how often I've given over my email address without a second thought. And, that reminded me why I receive so many emails I never even open and waste time deleting. One thing is certain, after reading Permission Marketing, I will never look at commercials, advertisements, websites, or even newsletters the same way. As someone who relies on publicity and marketing for my livelihood, I find myself torn between my discomfort with the techniques and my need to sell product, even more so after reading Permission Marketing. show less
Throughout the many sales books I've read I've always seen Permission Marketing and had intended to read it for quite some time now. I was excited to finally pick it up after reading [b:Love Is the Killer App: How to Win Business and Influence Friends|262963|Love Is the Killer App How to Win Business and Influence Friends|Tim Sanders|http://d.gr-assets.com/books/1320435008s/262963.jpg|1076876] because it was spoken of often and I had loved Tim Sanders' book.

Unfortunately I didnt get that excited feel that you do for a book that offers a radical change. The problem I think is that this book needs a revised addition to accompany the new technology that has come by. The book was written in 1999 and numerous times Mr. Godin talks of AOL, show more Netscape, Sidekick, etc. All these old hats distract you from taking it seriously now. If a revised edition could reflect on how Google has used permission marketing then the revelency would help the reader take the information more to heart. show less
First, I love Seth's blog. However, ignoring the outdated examples, this book lacked the conciseness and poignancy of that give his blog such a strong character. The book was easy to read, the points were generally good, but, as a whole, it just wasn't very gripping.
Throughout the many sales books I've read I've always seen Permission Marketing and had intended to read it for quite some time now. I was excited to finally pick it up after reading [b:Love Is the Killer App: How to Win Business and Influence Friends|262963|Love Is the Killer App How to Win Business and Influence Friends|Tim Sanders|http://d.gr-assets.com/books/1320435008s/262963.jpg|1076876] because it was spoken of often and I had loved Tim Sanders' book.

Unfortunately I didnt get that excited feel that you do for a book that offers a radical change. The problem I think is that this book needs a revised addition to accompany the new technology that has come by. The book was written in 1999 and numerous times Mr. Godin talks of AOL, show more Netscape, Sidekick, etc. All these old hats distract you from taking it seriously now. If a revised edition could reflect on how Google has used permission marketing then the revelency would help the reader take the information more to heart. show less
Explains his concepts best in this must read. Great insight into Amazon & Yahoo. Brilliant insight into building a relationship with the customer. Great info on Opt-in email from a management standpoint. I believe this is Seth Godin's best book. Good information on how to educate your customer. I re- read this book this book all the time.
The book is all the prophecy that became true. As I've listened to it in 2017 all that Seth Godin describes is taught now as a dogma. All the notions of direct marketing and beeing customer centric are taught now in the ivy league schools such as Wharton, by leading professors such as Peter Fader. In his book in 90th, he already describes how technology and the web are going to revolutionize the way advertising is done. Tendencies such as keeping databases of the prospect buyers are much more relevant now than ever before. I was glad to learn what the cookie does in my browser.
I cannot believe this book is over 15 years old, and I had not read it. It is a book I believe every small business owner and Extension educator should read. At its core, it is about developing and nurturing relationships so they are eager to buy into your product. This book has a lot of overlap with the ideas of Referral Engine*. Rather than spend (waste) a lot of money advertising to people who may or may not be interested in your product, grow your lists of people who are actually interested in what you offer. Get to learn about those people and target your programming or products accordingly. Read more

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Bestselling business book author, entrepreneur, and speaker Seth Godin was born on July 10, 1960. He graduated from Tufts University in 1982 and earned an MBA in marketing from Stanford Business School. Godin worked as a brand manager for Spinnaker Software and founded his own book packaging business, followed by the online marketing company show more Yoyodyne. He was a vice president of direct marketing for Yahoo, and in 2006 he launched the popular community website Squidoo. (Bowker Author Biography) show less

Common Knowledge

Original title
Permission Marketing : Turning Strangers Into Friends And Friends Into Customers
Original publication date
1999

Classifications

Genres
Business, Nonfiction, General Nonfiction, Technology
DDC/MDS
658.8Applied science & technologyManagement & public relationsGeneral managementOf Marketing
LCC
HF5415.55 .G63Social sciencesCommerceCommerceBusiness
BISAC

Statistics

Members
863
Popularity
31,500
Reviews
11
Rating
½ (3.70)
Languages
9 — Dutch, English, Estonian, French, German, Italian, Russian, Spanish, Swedish
Media
Paper, Audiobook, Ebook
ISBNs
20
UPCs
2
ASINs
3