Blueprints for Continuous Improvement: Lessons from the Baldrige Winners (Ama Management Briefing)

by Richard M. Hodgetts

11 Members

On This Page

Quick Facts

Description

The Malcolm Baldrige award is designed to recognize American firms that practice effective quality management and make significant improvements in the quality of their goods and services. Applicants are grouped into three classifications: The manufactoring group, the service group and the small business group. Judging is based on ten core values and concepts: Customer-driven quality; leadership; continuous improvement; full participation; rapid response; design, quality and prevention; show more long-range outlook; management by fact; partnership development; and public responsibility. show less

Tags

48/5 (1) business (1) management (1) no cover (1) no tags (1)
More Tags

Members

Recently Added By
All Members

Author Information

Richard M. Hodgetts
27 Works 167 Members

Classifications

Genres
Nonfiction, Business
DDC/MDS
658.5 — Applied science & technology Management & public relations General management Of Production
LCC
HD62.15 .H62 — Social sciences Industries. Land use. Labor Industries. Land use. Labor Standardization. Simplification. Waste
More Classifications

Statistics

Members
11
Popularity
2,006,339
Languages
English
Media
Paper
ISBNs
1