Compromised: How America's Computer Superstore Sold It's Soul and Lost It's Way

'90s kids like me remember CompUSA - maybe not everyone, but probably a lot of us. I didn't know all that much about computers and my parents hated spending money on much of anything I was into, but I remember this brand existing and I vaguely remember when it disappeared, so as such this book is a mix of retail memoir and remembering my life before it forked.

The bits about doing tech support are by turns the funniest and most horrifying, since people don't change - they just do the same things on new platforms. As a former drugstore monkey who has heard horror stories about certain departments in the drugstore, it doesn't surprise me that some of the same things went on in the computer store, let's just put it that way.