Buying and contracting for resources and services : a how-to-do-it manual for librarians
by Rick Anderson
10 Members (3.00)
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Description
Publisher's description: Here is practical guidance for librarians and front-line staff on dealing effectively with everyday problems and challenges that arise when working with vendors and publishers, and for preventing many of these common problems in the first place. This invaluable new guide explains the "art" of vendor relations-how to identify potential vendors and select the best one for your library's needs, how to negotiate the license agreement and terms of service, and how to show more avoid disputes-or end them quickly and amicably when they occur. Here you will find practical advice on handling sales calls, returns, issuing RFPs, and much more! Special chapters are devoted to the stickiest problems, including tracking vendor performance, dealing with unsolicited materials, and switching vendors. Incorporating changes brought on by the Internet and electronic practices, this is the first comprehensive examination of vendor relations in more than a decade. show lessTags
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Author Information
2 Works 27 Members
Common Knowledge
- Original publication date
- 2004
- Dedication
- This book is lovingly dedicated to my wife Laura and to our beautiful and goofy children Maggie, Bryan, and Tucker.
- First words
- Librarians and library support staff deal with library materials and service providers daily.
- Last words
- (Click to show. Warning: May contain spoilers.)A balanced willingness to stand up for your rights and to recognize your responsibilities will lead you and your staff to build relationships with vendors that are pleasant, fruitful, and mutually rewarding.
Classifications
- Genres
- Nonfiction, Business
- DDC/MDS
- 025.2 — Computer science, information & general works Library & information sciences Administration; Departments Collection development and acquisitions
- LCC
- Z689 .A65 — Bibliography, Library Science and Information Resources Libraries The collections. The books Acquisition (selection, purchase, gifts, duplicates)
Statistics
- Members
- 10
- Popularity
- 2,146,367
- Rating
- (3.00)
- Languages
- English
- Media
- Paper
- ISBNs
- 1
