The Bottom Line: Determining and Communicating the Value of the Special Library
by Joseph R. Matthews
40 Members (2.50)
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Description
Facing budget and personnel cuts, special librarians increasingly need to justify the cost of library operations--often even the library's existence. Expert Joseph Matthews illustrates how to evaluate library services and successfully communicate the library's value to upper management.Describing how value is added and how it can best be measured, Matthews explains different types of evaluations (models, implications, and methods) and a variety of measures (input, process, and output). He show more shows how a cost-benefit analysis and a library balanced scorecard, along with effective communication, can position the library as a value center rather than a cost center. A glossary, list of recommended reading, and an appendix (including a library benefits survey and a table of measures with respective definitions) make this the ultimate means of establishing the value of your library--an essential guide no special librarian should be without show lessTags
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22 Works 307 Members
Joseph R. Matthews is an instructor at the San Jose State University School of Library and Information Science.
Classifications
- Genres
- Nonfiction, General Nonfiction
- DDC/MDS
- 020 — Computer science, information & general works Library & information sciences Science and administration of libraries in general
- LCC
- Z675 .A2 .M38 — Bibliography, Library Science and Information Resources Libraries Library science. Information science Classes of libraries
- BISAC
Statistics
- Members
- 40
- Popularity
- 729,057
- Rating
- (2.50)
- Languages
- English
- Media
- Paper
- ISBNs
- 1
