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The 1999 Team & Organization Development Sourcebook is the fourth annual edition of a yearly sourcebook filled with experiential learning exercises, questionnaires, job aids, & "how-to" articles. All of the resources in the sourcebook have a direct practical application to the daily work of trainers, consultants, & Human Resources Development (HRD) professionals. In addition, each tool can be easily removed & photocopied for distribution to team members. Covers such topics as: Assessment of Team Functioning, Conflict Resolution, Cooperation & Trust Building, Creative Problem Solving, Customer Service, Goal Setting & Planning, Facilitating Teams, Managing & Leading Change, Organizational Initiatives, Quality & Continuous Improvement, & Team Development.