Dealing with Difficult People (Instant Manager)
by Karen Mannering
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Description
An unavoidable aspect of working life, dealing with difficult people can have a major impact onĀ one's career and well-being. This book, written by a leading expert with years of practical experience, will provide the tools to be able to deal with all types of working relationship. Areas covered include how to define a difficult person; how to read body language and other unspoken messages; how to deal with difficult employees, colleagues, and bosses; and how to understand yourself and deal show more with difficult aspects of your own personality. show lessTags
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17 Works 68 Members
Karen Mannering is a coach and trainer-developer with more than 20 years' experience. She is a successful author whose books have sold more than 50,000 copies.
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