Client-centered service : how to keep them coming back for more

by David W. Cottle

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Description

How to increase market share and profitability by improving service to your customers. Efficient, good service is not expensive to provide, it protects your share of the market, and it generates new sales. Describes the five criteria clients use to evaluate your services, how to project the right image to the public, and how to make your marketing more effective by communicating directly to the real needs of your prospective clients.

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6 Works 11 Members

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Genres
Nonfiction, Business
DDC/MDS
658.8TechnologyManagement & public relationsGeneral managementOf Marketing
LCC
HF5415.5 .C68Social sciencesCommerceCommerceBusinessMarketing. Distribution of products
BISAC

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Languages
English
Media
Paper
ISBNs
1