Quality Is Free
by Philip B. Crosby
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Description
Nontechnical in approach, this how-to manual for managers with accountability for product performance specifies ways in which quality problems can be prevented at each stage of production.Tags
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Author Information
33+ Works 681 Members
Philip B. ^Crosby is chairman and CEO of Philip Crosby Associates II, based in Winter Park, Florida. He is the author of twelve books, including Quality Is Free, which sold more than two million copies, and The Absolutes of Leadership (Jossey-Bass, 1997).
Common Knowledge
- Original publication date
- 1979
- Dedication
- To Harold S. Geneen
- First words
- Preface: I have learned to carry my typewriter with me as I travel.
Chapter 1: Quality is free. - Last words
- (Click to show. Warning: May contain spoilers.)Study and learn the orientation program. For best results, do it exactly the way it is written.
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- Languages
- English, Finnish, Italian
- Media
- Paper
- ISBNs
- 11
- ASINs
- 2
