Tom Greever

Was expecting a different content: how to talk about design, choose a widget over another, why a pattern applies here.
Instead I found very basic project management and communication advice (80%). Skipped a lot of paragraphs.
Still 3 stars since the remaining 20% opened my eyes on a few communication challenges I currently need to solve. But not worth a whole book.

It's one of those "talking about talking" books.
It doesn't provide much useful information, just ramblings.
It is aimed at UX-ers, though you don't need a deep UX background to understand. I believe anyone can waste their time with it.

The worst thing about it is that you will become a worse person by following all of the advice here.
It begins with good advice, like treat people like human beings & do your homework. Might as well add "don't commit genocide" to the list, since we're into show more truisms.
Then it recommends speech patterns which will transform you into a drone. "A good & useful drone?" one might ask. Well no, because the third step is suggesting speech patters to force the hands of stakeholders or push people in front of the bus if necessary. show less