Robin Koval

Audio book is really fast since it's only 3 hours. I think a lot of this is very common sense. Of course, what you put out there you will get back and if you are unkind to someone you could meet them later in life and need something. They could remember that unkind experience and karma will bite you in the butt and they might not be so nice to you. So no matter what you might think, everyone deserves kindness and everyone could be a person you might need something from in the future. I work show more with a lot of volunteers and participants with our events and you have to kill them with kindness so they will volunteer again and participate again. Plus it just makes you feel better.

I've learned to not let someone else's bad mood rub off on me. If I feel I'm allowing it, I make a point of trying to change my mood and smile more. show less

OK, but kept saying same thing over and over with stories. Do small thoughtful things because they can make a differnce and you never know how much you will benifit from them. I only listened to the first CD.

A compact set of examples and ideas in support of the philosophy that courtesy and concern for others really is the best way. Tactics of note include finding ways not to say "no" and asking about people simply to indicate their importance.

More wholesome, common-sense, motherhood-and-apple-pie, self-help business advice. A very fast read, indeed.