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Jeff Gee

Author of Super Service: Seven Keys to Delivering Great Customer Service...Even When You Don't Feel Like It!...Even When They Don't Deserve It!

5 Works 40 Members

Works by Jeff Gee

Super Service: Seven Keys to Delivering Great Customer Service...Even When You Don't Feel Like It!...Even When They Don't Deserve It! (1999) 27 copies

The Winner's Attitude: Using the "Switch" Method to Change How You Deal with Difficult People and Get the Best Out of An (2006) 7 copies

The Customer Service Training Tool Kit : 60 Training Activities for Customer Service Trainers (1999) 3 copies

OPEN-Question Selling: Unlock Your Customer's Needs to Close the Sale... by Knowing What to Ask and When to Ask It (2007) 2 copies

Super Service: Seven Keys to Delivering Great Customer Service...Even When You Don't Feel Like It!...Even When They Don't Deserve It!, Completely Revised: SEVEN KEYS 2E (2009) 1 copy

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15.1 (1) 200GTE (1) business (1) Castles Against Ignorance (1) conflict resolution (1) customer service (1) goodreads import (1) home (1) Human Resources (1) Interpersonal Skills (1) librarianship (1) libraries (1) library (1) library management (1) library science (1) library training (1) Miscellaneous (1) non-fiction (2) read next (1) self-help (1) to-read (3)

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Works: 5
Members: 40
Popularity: #370,099

ISBNs: 11

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