H. William Dettmer

Author of The Logical Thinking Process (ASQ Quality Press, 2007) and Breaking the Constraints to World-Class Performance (ASQ Quality Press, 1998), two books around which Goal Systems International's Thinking Process Course is based; Strategic Navigation (ASQ Quality Press, 2003); and Brainpower Networking Using the Crawford Slip Method (Trafford Publishing, 2003). Co-author (with Eli Schragenheim) of Manufacturing at Warp Speed (CRC St. Lucie Press, 2000).

Twenty-three years' experience in military operations, logistics, strategic planning, operational planning, training, large-scale systems deployment, project management, and contracting. Delivered 20 facilities construction projects on time and under budget for foreign government. Successfully completed multi-national logistic support project 30 percent ahead of schedule and 25 percent under budget. Directed a medical services program treating 110,000 people in remote third-world locations in less than 14 months.

Eight years graduate level teaching of systems management, systems analysis, human factors, management control systems, organizational behavior and development, Theory of Constraints, Total Quality Management, and management of research, development, testing, and evaluation. Studied constraint theory and tools at the Avraham Y. Goldratt Institute of New Haven, Connecticut. Teaches the TOC Thinking Process, Strategy Development, and Simplified Drum-Buffer-Rope courses. B.A., Rutgers University, 1966. M.S., University of Southern California, 1982. Adjunct faculty, University of Southern California, 1988-1997. (Goal Systems International)