Helen Sharp

Although not thoroughly read; I followed a course covering this book and in my opinion it contains a lot of interesting approaches and helpful starting points for user research and testing.

Interesting read, but crammed full of clunky terminology that's not explained very well.

Provides a comprehensive introduction to the principles and practices of designing interactive digital products, systems, and services. It blends theory with practical examples, covering user experience, usability, and emerging technologies to help readers understand how to create effective, user-centered designs.