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Lloyd C. Finch

Author of Telephone Courtesy & Customer Service: Achieving Interpersonal Impact in Business

7 Works 68 Members 0 Reviews

About the Author

Includes the name: Lloyd C Finch

Works by Lloyd C. Finch

Telephone Courtesy & Customer Service: Achieving Interpersonal Impact in Business (1987) 43 copies

Crisp: Twenty Ways to Improve Customer Service (Quick Read) (1994) 9 copies

Crisp: Call Center Success: Essential Skills for CSRs (Crisp Fifty-Minute Series) (2000) 5 copies

Crisp: Success as a CSR (Crisp Professional Series) (1999) 5 copies

Delegation Skills for Leaders: An Action Plan for Success as a Manager (A Crisp Fifty-Minute) (2006) 3 copies

Telephone courtesy & client service (1997) 2 copies

Crisp: Telemarketing: Applications and Opportunities (A Fifty-Minute Series Book) (1995) 1 copy

Tagged

$10.00 (1) *PB-Box #5-Donated to FOTL; ($1.50 to $37.15) (1) 20th century (1) 3100SS (1) At Christophers (1) Basement 4:06 (1) business (3) CUSE (1) customer service (6) Delegation of authority (1) ebook (1) etiquette (1) General Office-Y (1) LPB-Box #11- Donated to FOTL; ($3.99 to $66.24) (1) manners (1) non-fiction (1) practice management (1) Reell (1) reference (1) SI (1) St. Petersburg (1) supervision (1) T&D Office (1) telephone (1) telephone courtesy (1) training and development (1) veterinary medicine (1) Volume 7 (1)

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Statistics

Works: 7
Members: 68
Popularity: #253,411
Rating: ½ 1.5

ISBNs: 11

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