LC Classification HE8731
⮑ HE1-9990. Transportation and communications
⮑ HE8701-9680.7. Telephone industry
Selected Works (300 total)
319 items
- Telephone: The First Hundred Years by John Brooks
- The Sovereign State of ITT by Anthony Sampson
- The Phone Book: The Curious History of the Book That Everyone Uses But No One Reads by Ammon Shea
- America Calling: A Social History of the Telephone to 1940 by Claude S. Fischer
- It's Time to Call 911: What to Do in an Emergency by Inc. Penton Overseas
- The Deal of the Century: The Breakup of AT&T by Steve Coll
- The Adaptive Corporation by Alvin Toffler
- Phone Power: How to Make the Telephone Your Most Profitable Business Tool by George R. Walther
- Call Center Management on Fast Forward: Succeeding in Today's Dynamic Inbound Environment (1st Edition) by Brad Cleveland
- Once upon a Telephone: An Illustrated Social History by Ellen Stock Stern
- Call Centers For Dummies by Real Bergevin
- The Call Center Handbook 4 Ed: The Complete Guide to Starting, Running, and Improving Your Customer Contact Center by Keith Dawson
- The Fall of the Bell System: A Study in Prices and Politics by Peter Temin
- Money from Thin Air: The Story of Craig McCaw, the Visionary who Invented the Cell Phone Industry, and His Next Billion-Dollar Idea by O. Casey Corr
- Race on the Line: Gender, Labor, and Technology in the Bell System, 1880–1980 by Venus Green
- Working the Phones: Control and Resistance in Call Centers (Wildcat) by Jamie Woodcock
- The Social Impact of the Telephone by Ithiel de Sola Pool
- The Biggest Company on Earth: A Profile of AT&T by Sonny Kleinfield
- On the Line: The Men of MCI--Who Took on At&T, Risked Everything, and Won by Larry Kahaner
- Tough Calls: AT&T and the Hard Lessons Learned from the Telecom Wars by Dick Martin