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The Typographic Experiment: Radical Innovation in Contemporary Type Design by Teal Triggs (2), Web Design Index 4 by Gunter Beer (2), Everything Is Negotiable by Gavin Kennedy (1), The Nordstrom Way to Customer Service Excellence: A Handbook For Implementing Great Service in Your Organization by Robert Spector (1), Day In Day Out by Terézia Mora (1), Karaoke Capitalism: Management For Mankind ("Financial Times") ("Financial Times") ("Financial Times") (Financial Times Series) by Jonas Ridderstrale (1), Classic Drucker: Wisdom from Peter Drucker from the Pages of Harvard Business Review by Peter Ferdinand Drucker (1), Smart Business Metrics: Measure What Really Counts & Manage What Makes The Difference (Financial Times Series) by Bob Phelps (1), Marketing Places by Philip Kotler (1), Enzo Ferrari: A Life by Richard Williams (1), Communicate: Independent British Graphic Design Since the Sixties by Rick Poynor (1), Jewtopia: The Chosen Book for the Chosen People by Bryan Fogel (1), The Pyramid Principle: Logic in Writing and Thinking by Barbara Minto (1), Direct from Dell by Michael Dell (1), 100 Grandes Lideres by Brian Mooney (1), Lexikon der Symbole by Wolfgang Bauer (1), Purple Cow: Transform Your Business by Being Remarkable by Seth Godin (1), Design for the Real World: Human Ecology and Social Change by Victor Papanek (1), Lovemarks: The Future Beyond Brands by Kevin Roberts (1), LogoLounge: 2000 International Identities by Leading Designers by Bill Gardner (1), The Trusted Advisor by David H. Maister (1), The Rise and Fall of Strategic Planning: Reconceiving Roles for Planning, Plans and Planners by Henry Mintzberg (1), Learning to Fly: Practical Knowledge Management from Leading and Learning Organizations by Chris Collison (1), 1,000 Greetings: Creative Correspondence Designed for All Occasions by Peter King & Company (1), The McKinsey Mind: Understanding And Implementing The Problem-Solving Tools And Management Techniques Of The World's Top Strategic Consulting Firm by Ethan Rasiel (1)