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Lean Thinking: Banish Waste and Create Wealth in Your Corporation, Revised and Updated by James P. Womack

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Digital Customer Service: Transforming Customer Experience for an On-Screen World by Rick DeLisi

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Collective Courage: A History of African American Cooperative Economic Thought and Practice by Jessica Gordon Nembhard

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Zapp! The Lightning of Empowerment: How to Improve Quality, Productivity, and Employee Satisfaction by William Byham

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You Don't Need a Title to Be a Leader: How Anyone, Anywhere, Can Make a Positive Difference by Mark Sanborn

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Yes, You Can: 1,200 Inspiring Ideas for Work, Home, and Happiness by Sam Deep