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The Inmates Are Running the Asylum: Why High Tech Products Drive Us Crazy and How to Restore the Sanity by Alan Cooper

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Visual Thinking for Design (Morgan Kaufmann Series in Interactive Technologies) by Colin Ware

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Make Design Matter (A Little Red Book About How to) by David Carlson

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The Design of Everyday Things by Donald A. Norman

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A Practical Guide to Usability Testing by Joseph S. Dumas