New Feature: Separate Billing Contact

We've just added a small but handy improvement for TinyCat subscribers: If you have a separate billing contact or department that handles your actual TinyCat subscription, you can now manage that from your Contact Settings under the “Billing Contact” section here: https://www.librarycat.org/admin/settings/contactsettings.

When you add a billing email address to your account:

• We will send all bills and payment receipts to the billing contact email instead of the main contact email.


• For any issue that involves payments and an account-level issue—like a free trial ending warning or an account disable warning—we’ll send notifications to both the billing contact and the main contact, making sure to keep everyone in the loop.

Try it out and let us know what you think!

I have been notified that our subscription will lapse April 25. Our church secretary, Sarah Howell said she mailed you a check on April 7. Please check on this so we can get it cleared up.
Thank you,
Janet Atwood

>2 fbcnwlibrary: Hey Janet! We haven't received it yet, but it's possible it just hasn't arrived yet. I'll certainly keep an eye out for it in the mail. You have plenty of time before your homepage would be affected, as there's a grace period on TinyCat payments. Hopefully that relieves some pressure!

You'll receive an automated email notification when a payment goes through, so if you don't see one before the end of next week, feel free to reach out to me again. Or, if you prefer to send a new check now, just let me know and I can void the duplicate and update you if it arrives. You might prefer contacting me via email at tinycat@librarything.com for billing concerns!

Thanks for reaching out about this!