Communicating emotion at work
by Vincent R. Waldron
PKGS - Polity Key Themes in Organizational Communication
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Communicating Emotion at Work chronicles the rich emotional experiences of employees drawn from a broad cross-section of industries and occupations. It takes a decidedly positive approach, recognizing that emotional communication is a vital and creative response to the challenges of life in complex organizations. The text introduces readers to the engaging and cross-disciplinary body of research that has emerged around organizational emotion. At the same time, each chapter is steeped in show more real-life emotional narratives, concrete examples, and the contemporary trends that are changing the emotional tenor of work. show lessTags
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Emotional Labor
48 works; 1 member
Author Information
4 Works 20 Members
Vincent R. Waldron is Professor of Communication Studies at Arizona State University.
Series
Common Knowledge
- People/Characters
- Sally Planalp; Vincent R. Waldron
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Statistics
- Members
- 6
- Popularity
- 3,049,239
- Languages
- English
- Media
- Paper, Ebook
- ISBNs
- 3
