This book is a good choice for anyone who wants to delve more deeply into a communication style that genuinely supports others in performance improvement, growth and development. The many models described are based on the findings of neuroscience and are simple to understand, yet will require practice to master. ( )

I am always reluctant to give books 5/5 because I worry that someday I will come across the most excellent book ever and not have a higher score to give it. If that day comes, I'll deal with it. Until then, this book deserves a 5/5 for its wealth of information and potential for a positive impact on my life.

Quiet Leadership is a book about communication. The core idea is that the best leaders are those who help others to think for themselves. This would amount to nothing more than common sense advice if it weren't for the way Rock backs this up with a process for helping get others to think for themselves. Although the book claims to have 6 steps to help improve your communication skills, each step is actually broken down into multiple parts, so it is probably more like one to two dozen small ideas which group into broader skills.

It is that level of detail which makes this book work so well for me. I will need to reread parts of this book several times before they start to get dry, and I am going to have to invest real time and effort into effectively using the techniques Rock presents. This isn't another magic bullet communication book.

I'm not going to bother with an overview of the content. The table of contents (which you can see on Amazon) provides as good an overview as I would give here, and the details are too numerous to make sense without reading the book. Instead, if you are interested in effective communication techniques, read it! ( )