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Dealing with People You Can't Stand: How to Bring Out the Best in People at Their Worst

by Rick Brinkman, Dr. Rick Kirschner (Author)

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7251031,606 (3.51)2
Business. Nonfiction. HTML:

The classic guide to bringing out the best in people at their worstâ??updated with even more can't-standable people!

Dealing with People You Can't Stand has been helping good people deal with bad behavior in a positive, professional way for nearly two decades.

Unfortunately, as the world becomes smaller and time more compressed, new difficult people are being made all the time. So Kirschner and Brinkman have updated their global bestseller to help you wring positive results from even the most twisted interactions you're likely to experience today.

Learn how to get things done and get along when you're dealing with people who have the uncanny ability to sabotage, derail, and interfere with your plans, needs, and wants. Learn how to:

  • Use sophisticated listening techniques to unlock the doors to people' s minds, hearts, and deepest needs
  • Apply "take-charge" skills that turn conflict into cooperation by reducing the differences between people
  • Transform the destructive behavior of Tanks, Snipers, Know-It-Alls, Whiners, Martyrs, Meddlers, and other difficult types of people
  • Whether you're dealing with a coworker trying to take credit for your work, a distant family member who knows no personal bounds, or a loud cell phone talker on line at the grocery store, Dealing with People You Can't Stand gives you the tools for bringing out the best in people at their worst.… (more)

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    » See also 2 mentions

    Showing 1-5 of 10 (next | show all)
    I thought this might have some interesting tips, but it wasn't very useful. Nothing new or interesting and not written that well. There are many better books out there about getting along with others. ( )
      KatKealy | Jun 7, 2016 |
    A little old-fashioned in ideas but all in all informative. I'll be trying a few of these techniques! ( )
      AdorablyBookish | Aug 29, 2015 |
    This book is a humourus way of dealing with people in a workplace who might be annoying/detrimental to your work. It follows a model based on understanding that person who is annyoing you, then ways to deal with the ten most common unwanted co-workers.

    Anyone going into a career that has to deal with co-workers could get something out of this book
      OHIOCLDC | Jun 25, 2015 |
    This was alright. I am not a huge fan of categorizing people and acting as if what works for one will work for all. And I guess if you need a book to tell you that being compassionate will help you to get along with people, maybe this is something you should check out. ( )
      MrsTalksTooMuch | Aug 19, 2011 |
    When I first saw this book on a display at the library in my office, I was both intrigued and skeptical, but the intrigue won out when I requested it from the public library. I am rather stubborn and resistant to change, so I did not know how much of this book would actually help me. Still, you never know.

    I must say that this book has been extremely informative and helpful. It presents ten different types of problem people and provides specific strategies for dealing with them. The authors show you what the motivation is behind each problem person's method of attack and provide concrete examples of situations where the various strategies are put into play. There is even an appendix with information on what to do when YOU are the problem person; for example, if you are a "Think-They-Know-It-All".

    The language is straightforward and simple, although it is littered with rather too many "it's" where "its" is supposed to go. (Of course, I tend to argue that even one is too many...) And in the first part there are pockets where the writing becomes kind of children's-show-host-y as the writers guide you very, very carefully through each of the steps they discuss. The anecdotes and scenarios are all fairly good, with the exception of the quite-obviously-the-Beatles one where John and Paul debate accepting the offer to perform on the Ed Sullivan show. All of the shoehorned-in Beatles lyrics as dialogue were really, REALLY painful for me. It was more the excessiveness of it than anything else. Seriously, almost every single sentence was a Beatles lyric. Too much.

    But these are just a few distractions. The substance of the book is quite satisfying, and I will be taking extensive notes for future reference. If you're interested in it, take a look. ( )
      rabbitprincess | Feb 26, 2011 |
    Showing 1-5 of 10 (next | show all)
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    Author nameRoleType of authorWork?Status
    Brinkman, RickAuthorprimary authorall editionsconfirmed
    Kirschner, Dr. RickAuthormain authorall editionsconfirmed
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    In your repertoire of communication skills, there exists varying degrees of knowledge and ignorance, with their consequent interpersonal strengths and weaknesses. As a result, you may have no trouble at all dealing with that overly or unemotional person whom no one else can stand.
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    Business. Nonfiction. HTML:

    The classic guide to bringing out the best in people at their worstâ??updated with even more can't-standable people!

    Dealing with People You Can't Stand has been helping good people deal with bad behavior in a positive, professional way for nearly two decades.

    Unfortunately, as the world becomes smaller and time more compressed, new difficult people are being made all the time. So Kirschner and Brinkman have updated their global bestseller to help you wring positive results from even the most twisted interactions you're likely to experience today.

    Learn how to get things done and get along when you're dealing with people who have the uncanny ability to sabotage, derail, and interfere with your plans, needs, and wants. Learn how to:

    Use sophisticated listening techniques to unlock the doors to people' s minds, hearts, and deepest needs Apply "take-charge" skills that turn conflict into cooperation by reducing the differences between people Transform the destructive behavior of Tanks, Snipers, Know-It-Alls, Whiners, Martyrs, Meddlers, and other difficult types of people

    Whether you're dealing with a coworker trying to take credit for your work, a distant family member who knows no personal bounds, or a loud cell phone talker on line at the grocery store, Dealing with People You Can't Stand gives you the tools for bringing out the best in people at their worst.

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