Operations Management

by William J. Stevenson

Description

The Eleventh Edition of Stevenson’s Operations Management features integrated, up-to-date coverage of current topics and industry trends, while preserving the core concepts that have made the text the market leader in this course for over a decade. Stevenson’s careful explanations and approachable format support students in understanding the important operations management concepts as well as applying tools and methods with an emphasis on problem solving. Through detailed examples and show more solved problems, short cases and readings on current issues facing businesses, and auto-gradable end of chapter problems and application-oriented assignments available in Connect Operations Management, students learn by doing, and the Eleventh Edition continues to offer more support for 'doing Operations' than any other. show less

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keylawk 2,151 reviews

Basic text for operations management course. Works with both strategic and tactical models, for competitiveness, productivity. Begins with good chapter on Forecasting - "because forecasts are the basis for a wide range of decisions..." which are detailed in the remaining chapters. While marketing usually develops the forecast, the reality is that operations is a major user. [63]

Covers business design, systems work, planning, management, quality control, inventory management, supply chain, project management, and even simulations. Testing! With subject index.

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