Hiding What We Feel, Faking What We Don't: Understanding the Role of Your Emotions at Work
by Sandi Mann
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Description
A large part of time at work involves managing your emotions, hiding anger or boredom, while expressing interest that may not be felt. This emotional labour can be a source of stress and the author looks at how emotions can be used positively.Tags
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Author Information
Dr Sandi Mann is a psychologist, University Lecturer and Director of The MindTraining Clinic, where much of her material for this book is derived. She is the author of over 20 psychology books.
Common Knowledge
- Dedication
- For Jonny Wineberg
- First words
- Hiding what we feel and faking what we don't is so much a part of everyday life, both at and away from work, that you may be wondering why a book on the subject is needed.
- Last words
- (Click to show. Warning: May contain spoilers.)This should, ultimately, involve cooperation between employer and employed so that rather than the worker's ability to hide and fake being exploited, as many believe it is to some extent now, it is instead channelled and managed to the benefit of all.
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- Languages
- English
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- ISBNs
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