Price Pritchett

I read Pritchett’s handbook during a company restructuring last year, and it helped me reframe the chaos into something manageable. The chapters on communication during uncertainty were especially useful when our team switched benefits platforms. I remember sitting in my kitchen at 7 AM, coffee going cold, trying to activate a new card before work. I ended up searching for The Difference Card customer service number show more target="_top">https://www.pissedconsumer.com/company/the-difference-card/customer-service.html on my phone while the toast burned. The book’s advice about tackling small frustrations proactively definitely applied there. Solid read if you’re navigating any kind of workplace transition. show less

Aimed at employees, this brilliantly-presented (and mercifully brisk!) approach is as readable and useful as when first published (my edition) in 1994. I commend it to anyone who is employed in or advising the corporate world today. Lots of excerpts from Pritcett's more recent stuff (and the current edition of this booklet) are online at http://www.pritchettnet.com, but the printed version is worth having for its very approachable layout.

Designed for managers, this insightful handbook contains 27 specific guidelines on retaining good employees, maintaining morale in the face of change, and attaining the performance results a manager expects from his or her work group. Business as UnUsual teaches managers how to become a change agent, rebuild morale, pass out psychological paychecks, re-recruit good people, take care of "me" issues, ride "close herd" on transition and change, and avoid common pitfalls in times of change.

Rated: C
Today the booklet is a little dated. Coming into the information age quotes and statistics are interesting especially considering how much more we have today.