Rick Brinkman
Author of Dealing with People You Can't Stand: How to Bring Out the Best in People at Their Worst
About the Author
Dr. Rick Brinkman is the coauthor of the international bestseller Dealing with People You Can't Stand, which has been translated into 25 languages. He is atop keynote speaker and trainer on Conscious Communication for leadership, teamwork, customer service, effective meetings, bringing out the best show more in people, and managing multiple priorities. show less
Series
Works by Rick Brinkman
Dealing with People You Can't Stand: How to Bring Out the Best in People at Their Worst (1994) — Author — 791 copies, 11 reviews
Dealing with Difficult People : 24 lessons for Bringing Out the Best in Everyone (2003) 94 copies, 1 review
Dealing With Relatives (...even if you can't stand them) : Bringing Out the Best in Families at Their Worst (2002) 18 copies
Life By Design: Making Lifestyle Choices That Contribute to Better Physical and Emotional Health (1993) 14 copies
Love Thy Customer: Creating Delight, Preventing Dissatisfaction, and Pleasing Your Hardest-to-Please Customer (2005) 7 copies
التعامل مع أناس لا تحتملهم 2 copies
Pleasing Your Hard-To-Please Customers: How to Serve Their Needs--And Save Your Sanity (1997) 2 copies
Prettig samenwerken met de betweter, de sluipschutter, de jaknikker en alle andere dwarsliggers (2004) 2 copies
Cómo tratar con gente a la que no puede soportar: Consejos para conseguir sacar lo mejor de las personas más difíciles (2003) 1 copy
Cómo tratar con gente complicada / Dealing with People You Cant Stand (Spanish Edition) (2018) 1 copy
Prettig samenwerken : met de Betweter, de Sluipschutter, de Jaknikker & alle andere dwarsliggers (2004) 1 copy
Tagged
Common Knowledge
- Canonical name
- Brinkman, Rick
- Birthdate
- 1953-06-17
- Gender
- male
Members
Reviews
When I first saw this book on a display at the library in my office, I was both intrigued and skeptical, but the intrigue won out when I requested it from the public library. I am rather stubborn and resistant to change, so I did not know how much of this book would actually help me. Still, you never know.
I must say that this book has been extremely informative and helpful. It presents ten different types of problem people and provides specific strategies for dealing with them. The authors show more show you what the motivation is behind each problem person's method of attack and provide concrete examples of situations where the various strategies are put into play. There is even an appendix with information on what to do when YOU are the problem person; for example, if you are a "Think-They-Know-It-All".
The language is straightforward and simple, although it is littered with rather too many "it's" where "its" is supposed to go. (Of course, I tend to argue that even one is too many...) And in the first part there are pockets where the writing becomes kind of children's-show-host-y as the writers guide you very, very carefully through each of the steps they discuss. The anecdotes and scenarios are all fairly good, with the exception of the quite-obviously-the-Beatles one where John and Paul debate accepting the offer to perform on the Ed Sullivan show. All of the shoehorned-in Beatles lyrics as dialogue were really, REALLY painful for me. It was more the excessiveness of it than anything else. Seriously, almost every single sentence was a Beatles lyric. Too much.
But these are just a few distractions. The substance of the book is quite satisfying, and I will be taking extensive notes for future reference. If you're interested in it, take a look. show less
I must say that this book has been extremely informative and helpful. It presents ten different types of problem people and provides specific strategies for dealing with them. The authors show more show you what the motivation is behind each problem person's method of attack and provide concrete examples of situations where the various strategies are put into play. There is even an appendix with information on what to do when YOU are the problem person; for example, if you are a "Think-They-Know-It-All".
The language is straightforward and simple, although it is littered with rather too many "it's" where "its" is supposed to go. (Of course, I tend to argue that even one is too many...) And in the first part there are pockets where the writing becomes kind of children's-show-host-y as the writers guide you very, very carefully through each of the steps they discuss. The anecdotes and scenarios are all fairly good, with the exception of the quite-obviously-the-Beatles one where John and Paul debate accepting the offer to perform on the Ed Sullivan show. All of the shoehorned-in Beatles lyrics as dialogue were really, REALLY painful for me. It was more the excessiveness of it than anything else. Seriously, almost every single sentence was a Beatles lyric. Too much.
But these are just a few distractions. The substance of the book is quite satisfying, and I will be taking extensive notes for future reference. If you're interested in it, take a look. show less
This is what I have been reduced to.
On the other hand, it actually seems to be working so far. Now if only one of the types of 'difficult people' in the workplace they described weren't motivated either by the desire to get it done or get it right, be liked or approved of, as much as an intense and insatiable need to be thought of as having never so much as touched a mistake no matter how disastrous the results of their decisions later turned out to be. I would, just in case any intrepid show more authors out there are looking for a subject to tackle, be willing to pay a decent amount of money for something that would give me some solid tips on how to discuss learning from and moving forward on past mistakes with someone who takes every mention of any past mistake, no matter how elliptical or couched or how careful I am to direct blame at other (innocent) parties, with a comprehensive discussion of how entirely blameless they are and a long list of unrelated mistakes I've made. show less
On the other hand, it actually seems to be working so far. Now if only one of the types of 'difficult people' in the workplace they described weren't motivated either by the desire to get it done or get it right, be liked or approved of, as much as an intense and insatiable need to be thought of as having never so much as touched a mistake no matter how disastrous the results of their decisions later turned out to be. I would, just in case any intrepid show more authors out there are looking for a subject to tackle, be willing to pay a decent amount of money for something that would give me some solid tips on how to discuss learning from and moving forward on past mistakes with someone who takes every mention of any past mistake, no matter how elliptical or couched or how careful I am to direct blame at other (innocent) parties, with a comprehensive discussion of how entirely blameless they are and a long list of unrelated mistakes I've made. show less
Dealing with People You Can't Stand: How to Bring Out The Best in People at Their Worst by Rick Brinkman
Overall this was helpful. This is a book about how to deal with people at their worst with a correlated but unstated message - how not to be one of those people. There is a fair amount of cliche, self-helpish gook to get through but there is some very solid material as well.
Solid listen.
Solid listen.
كتاب جيد، يتحدث عن كيفية التخطيط للحياة، كي لا تمر أيامك من بين يديك ولم تفعل شيئاً، بل كما جئتَ ذهبت !
ويخبرنا أن "السعادة هي حالة الوعي الناجمة عن تحقيق المرء لقيمه" .. فيعلّمك كيف تعرف قيمك وتحددها؟ تلك القيم التي على أساسها ستحدد أهدافك في الحياة .. وسيعلمك الكتاب أيضاً كيف show more تحددها
وكما هو واضح من اسم الكتاب، أن هدفه الرئيس أن تعرف كيف تخطط لتحقيق أهدافك تلك، وكيف تقيّم نفسك أثناء الطريق، وأيضاً يتحدث عما سيواجهك من معوقات من داخلك أو خارجك، وكيف تتعامل معها ومع العالم المحيط بك
لم يغفل المؤلفان الحديث عن العادات وتغيير السئ منها، وأيضاً التعلم من الماضي والاستفادة منه، بدلاً من البكاء عليه
وتحدث المؤلفان أيضاً عن شحذ طاقتك وتجديد نشاطك في أثناء مشوارك الذي خططتَ له، وكيفية القضاء على السلبية، وتحطيم القيود النفسية.
كتاب مفيد، لاسيما لمن يكرر قراءته، وقد قرأته مرتين متتاليتين. show less
ويخبرنا أن "السعادة هي حالة الوعي الناجمة عن تحقيق المرء لقيمه" .. فيعلّمك كيف تعرف قيمك وتحددها؟ تلك القيم التي على أساسها ستحدد أهدافك في الحياة .. وسيعلمك الكتاب أيضاً كيف show more تحددها
وكما هو واضح من اسم الكتاب، أن هدفه الرئيس أن تعرف كيف تخطط لتحقيق أهدافك تلك، وكيف تقيّم نفسك أثناء الطريق، وأيضاً يتحدث عما سيواجهك من معوقات من داخلك أو خارجك، وكيف تتعامل معها ومع العالم المحيط بك
لم يغفل المؤلفان الحديث عن العادات وتغيير السئ منها، وأيضاً التعلم من الماضي والاستفادة منه، بدلاً من البكاء عليه
وتحدث المؤلفان أيضاً عن شحذ طاقتك وتجديد نشاطك في أثناء مشوارك الذي خططتَ له، وكيفية القضاء على السلبية، وتحطيم القيود النفسية.
كتاب مفيد، لاسيما لمن يكرر قراءته، وقد قرأته مرتين متتاليتين. show less
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Associated Authors
Statistics
- Works
- 22
- Members
- 961
- Popularity
- #26,791
- Rating
- 3.5
- Reviews
- 13
- ISBNs
- 51
- Languages
- 5














