Doug Lipman

As a helpful listener, I do not interrupt you.
I do not give advice.
I do not do something else while listening to you. I do not convey distraction through nervous mannerisms.
I do not finish your sentences for you. In spite of all my attempts to understand you, I do not assume I know what you mean.
I do not convey disapproval, impatience, or condescension. If I am confused, I show a desire for clarification, not dislike for your obtuseness. I do not act vindicated when you misspeak or correct show more yourself.
I do not sit impassively, withholding participation.
Instead, I project affection, approval, interest, and enthusiasm. I am your servant, your booster, your partner in communication. I am eager for your imminent success, fascinated by your struggles, forgiving of your mistakes, always expecting the best. I am your delighted listener. (p.61) show less

My prefered book on Storytelling, I study it again and again, discovering each time something new to understand and use;

As a helpful listener, I do not interrupt you.
I do not give advice.
I do not do something else while listening to you. I do not convey distraction through nervous mannerisms.
I do not finish your sentences for you. In spite of all my attempts to understand you, I do not assume I know what you mean.
I do not convey disapproval, impatience, or condescension. If I am confused, I show a desire for clarification, not dislike for your obtuseness. I do not act vindicated when you misspeak or correct show more yourself.
I do not sit impassively, withholding participation.
Instead, I project affection, approval, interest, and enthusiasm. I am your servant, your booster, your partner in communication. I am eager for your imminent success, fascinated by your struggles, forgiving of your mistakes, always expecting the best. I am your delighted listener. (p.61) show less

Beyonds the basics of storytelling exploring the relationship of the teller to the story, the audience and how to create the communication between the two