Peter Brooks (4)
Author of Metrics for IT Service Management
For other authors named Peter Brooks, see the disambiguation page.
Works by Peter Brooks
Tagged
Common Knowledge
- Gender
- male
Members
Reviews
I have an MBA. In IT. I have 7 years of managing IT contractors. And this book is too dense. It's obviously written for ITIL testing, and not really usable if you want to READ, only if you want to MEMORIZE. It's like definitional flashcards turned into sentences.
Statistics
- Works
- 1
- Members
- 27
- Popularity
- #483,026
- Rating
- 1.0
- Reviews
- 1
- ISBNs
- 95
- Languages
- 4