HomeGroupsTalkZeitgeist
This site uses cookies to deliver our services, improve performance, for analytics, and (if not signed in) for advertising. By using LibraryThing you acknowledge that you have read and understand our Terms of Service and Privacy Policy. Your use of the site and services is subject to these policies and terms.
  • LibraryThing
  • Book discussions
  • Your LibraryThing
  • Join to start using.

Sharing to facebook?

Bug Collectors

Join LibraryThing to post.

1LibraryCin
Aug 17, 9:52pm Top

Is it just me, or are others not able to share to facebook? It's happened a couple of times in the past few days (the last two books I've posted a review for). I try and I'm getting the message:

"Facebook sharing is temporarily disabled. Check back soon."

Thanks!

2john257hopper
Aug 18, 4:31am Top

I have had this since Wednesday 15 August, and have just tried again now and it is still not working. Hope this is sorted soon.

Posting to Twitter works fine.

3FAMeulstee
Aug 18, 6:33am Top

I was talking about this on Facebook and was told the problem is with Facebook. As I understand it, Facebook changed something at the start of August.

4john257hopper
Aug 18, 6:46am Top

Curious. Earlier in August I didn't notice anything wrong when I shared a review to FB (most recently on 12 Aug), things seemed to click through okay, but I can't see any of my reviews on my FB page now from after July.

5LibraryCin
Aug 18, 6:20pm Top

Well, at least I know I'm not alone.
Thanks.

6lorannen
Aug 20, 10:31am Top

Yep >3 FAMeulstee: is right. Facebook made some changes for requirements in how their API is used, so we've got to make some updates on our end. We're actively working on it, though I'm afraid I don't have an ETA just yet. Thanks for your patience in the meantime!

7LibraryCin
Aug 20, 9:57pm Top

Thank you!

8john257hopper
Aug 21, 3:08am Top

Thanks from me also (and fro your reply to my FB post, Lorannen). Hope this gets sorted fairly soon, but good to know you're on it - thanks for all your efforts :)

9cyderry
Aug 31, 4:29pm Top

Any news?

10lorannen
Aug 31, 4:38pm Top

>9 cyderry: Nothing yet, I'm sorry. We've got some staff out of the office this week which has delayed things a bit.

11norabelle414
Aug 31, 7:22pm Top

It's worth noting that Twitter has completely disabled their post-to-facebook capability due to the Facebook changes, so it's not just LT. Although LT might have an easier time fixing it since LT had a confirmation step and twitter did not.

12overthemoon
Sep 2, 3:23pm Top

same goes for flickr and goodreads

13cyderry
Sep 6, 11:40pm Top

Is there any idea of when this will be fixed?

14cyderry
Edited: Sep 18, 12:12pm Top

It's been a month since this bug thread was started, Should I just trash my reviews and move on? Will this be fixed soon? I have 17 reviews to be posted on Facebook. I even made a new collection so I wouldn't lose track of which ones were waiting.

15lorannen
Edited: Sep 18, 3:40pm Top

>14 cyderry: I'm sorry I don't have better news for you, but we're still working on it. We've had some staff out of the office, and some other priorities to attend to, as well. I know it's frustrating, but please hang in there.

For context, this was a pretty big change on Facebook's end. As >11 norabelle414: mentioned, Twitter completely disabled their automated post-to-Facebook (documented here), so it's not just an LT thing.

It's not a quick, easy thing to fix, but it is a priority for us.

16lorax
Sep 18, 2:20pm Top

So, just so everyone is clear:

1. Facebook changes their API, disabling automatic posting to Facebook from *anywhere*. Not just LT, but anywhere. This appears to not have been clearly communicated in advance.

2. LT members notice they can no longer automatically post to Facebook, and report bugs.

3. LT starts working on a fix/workaround, which probably will require some approvals from Facebook as well.

4. LT members, upset that LT has not been able to fix a problem caused by Facebook, start with: (a) guilt trips (b) entitled pouting and (c) threats that they'll leave LT if this issue isn't addressed immediately, but don't actually direct any of their anger at the actual cause of the problem.

Seem about right?

17norabelle414
Sep 18, 4:14pm Top

>16 lorax: Seem about right?
It does not. I've seen no guilt trips, pouting of any kind, and no one has come close to mentioning that they'll leave LT. One person asked if they should stop waiting to be able to post reviews on Facebook. That's all.

18lorax
Sep 18, 4:28pm Top

norabelle414 (#17):

I've seen no guilt trips, pouting of any kind, and no one has come close to mentioning that they'll leave LT.

You must be interpreting the "sad teddy bear staring at the rain" very differently than I did then; to me it's "Look how you made the poor little teddy bear cry!", and "Should I just trash my reviews and move on?" read to me like "Delete all my reviews from LT, since posting to Facebook is my actual goal and posting on LT a means to that end". I suppose the latter could just be a threat to delete reviews, rather than an account, but you can't convince me a sad teddy bear isn't a guilt trip.

19norabelle414
Sep 18, 5:46pm Top

>14 cyderry: If you'd rather not wait, you could post the reviews to Facebook manually. A pain, I know, but there's no telling how long it's going to take to jump through all of Facebook's hoops to get LT reconnected.

20cyderry
Sep 19, 10:38am Top

>18 lorax: The only one who could possibly make me leave LT is you. You always seem to misinterpret what others say in the nastiest of ways IMO. I never said that I was going to delete all my reviews nor was the sad teddy bear meant as a guilt trip. My "sad Teddy Bear" was saying that I was waiting for the staff here at LT. It was supposed to signify a cute way of saying I'll try to be patient. I believe that I am not alone in asking you to keep your interpretations to yourself because obviously they are, IMO, incorrect 99% of the time.

If you can't understand what people are saying, it would be better to ask then assume that you know. Apparently you don't.

21lorax
Sep 19, 10:51am Top

>20 cyderry:

I'm sorry. I misinterpreted "trash" as "delete", and unfairly assumed the graphic was indicating your feelings on the matter.

22.mau.
Sep 25, 1:35pm Top

as far as I know, it's not a bug but a choice of Facebook :-(

23cyderry
Oct 1, 4:02pm Top

24lorannen
Edited: Oct 18, 11:27am Top

I'm pleased to report that sharing to Facebook is finally back and working smoothly!

In case you disconnected your Facebook from your LibraryThing account (or never set up that connection to begin with), you can connect your Facebook account by going into your Settings here: https://www.librarything.com/settings/sites.

Thanks for your patience, everyone. Let us know if you run into any trouble.

25cyderry
Oct 18, 12:00pm Top

I tried to post a review, fixed my connection to Facebook, and still nothing. When I try to Post to Facebook, nothing happens, no error message, no confirmation.

26cyderry
Oct 18, 12:10pm Top

I reopened it.

27lorannen
Oct 18, 12:31pm Top

>25 cyderry: Thanks for the info. Can you walk me through how you're attempting to post your review? Are you starting from Your Feed, from the book or review page? We've been testing a lot lately, and it looks like it should be working as far as I can tell.

28lorannen
Oct 18, 1:09pm Top

>25 cyderry: Think we've got a handle on it. Stand by!

29lorannen
Oct 18, 1:13pm Top

Should be fixed now. Let us know if it's working for you?

30LibraryCin
Oct 18, 3:00pm Top

>24 lorannen: YAY!!! Thank you

31lorannen
Oct 18, 3:22pm Top

>30 LibraryCin: Thank YOU (and all other members) for your patience. We know it was a long wait, but this was quite a bear to redo the entire sharing process.

32norabelle414
Oct 18, 3:34pm Top

Thanks so much for continuing to work on this when many other sites have just given up!

33cyderry
Oct 18, 5:10pm Top

Still not working for me.

I go to the review that I have previously written and saved here at LT.
Click the Facebook box and click save.
The window pops up to Post to Facebook aand when I push the button, nothing happens.

Am I doing something wrong?

34lorannen
Oct 19, 2:39am Top

>33 cyderry: I don't think so—that sounds right up until the "nothing happens" part. I'm not seeing this behavior myself, either. I assume you've checked your FB page and the post isn't showing up there, either? Can you try on private/incognito mode?

35Kuiperdolin
Oct 19, 5:49am Top

I can confirm it works for me but now on Firefox it pesters me to open a (second) pop-up, which I am fairly sure it did not before. Is that a non-negotiable part of the solution?

36ccatalfo
Oct 19, 7:17am Top

>35 Kuiperdolin: I'm assuming the second pop-up you mention is the pop-up from Facebook itself which either prompts you to log in or else gives you the Facebook dialog from which to share. This part is required because sharing is only possible in this way, now.

37ccatalfo
Edited: Oct 19, 8:01am Top

>33 cyderry: Are you by chance using Internet Explorer? I'm seeing some Internet Explorers not opening the Facebook dialog (e.g. IE11).

Investigating that.

38ccatalfo
Oct 19, 9:02am Top

Update: I've switched the Facebook share dialog display type from 'popup' to 'iframe' so as to avoid popup blockers getting in the way.

Hopefully that will help generally.

39ccatalfo
Oct 19, 9:02am Top

As for Internet Explorer - it looks as if LT is forcing IE8 emulation mode on work pages which is causing javascript issues.

Looking into whether we (still) need that.

40cyderry
Oct 20, 12:06am Top

>34 lorannen: I am using Chrome. However, I did attempt to post my review with Firefox and it connected my LT account with Facebook (after I logged in) but did not post my review. It only posted a link back to the book on LT but not even the review page.

What is private/incognito mode?

The pop-up I'm referring to is the LT box that previously was saying that the function was temporarily unavailable.

41.mau.
Oct 20, 4:01am Top

I relinked my Facebook account. However I still see a notice:

Facebook sharing is temporarily disabled. Check back soon.

42john257hopper
Edited: Oct 21, 6:23am Top

Posting on FB now works for me again, though unlike before, the first para of the review does not appear on FB, just the title/author name and a link to my review, which is less likely to attract any interest. Presumably this is outside LT's control, though.

43LibraryCin
Oct 20, 3:08pm Top

>42 john257hopper: Presumably this is outside LT's control, though.

I posted one last night to find the same thing. That is what I assumed - that it was not LT that decided exactly what/how much to share.

44cyderry
Oct 20, 11:26pm Top

>34 lorannen: Is that what the postings will be - just a link to our review on LT? If so, I think I'll just forget the whole thing. I have friends that are not big readers that read my reviews on Facebook and on occasion will pick up the book. They are not going to go to another site and read a review. I just wish I knew what was going to be the final resolution.

45john257hopper
Edited: Oct 21, 6:26am Top

>44 cyderry: a workaround would be to copy and paste the review, or the first paragraph of it, in the sharing box before posting the link to FB, though admittedly that is an extra step. I will try that next review I post and see what happens.

46.mau.
Oct 21, 1:42pm Top

I actually add a couple of lines (rating and a brief title for the review)

47Kuiperdolin
Edited: Oct 21, 5:40pm Top

>38 ccatalfo: Can confirm I no longer get the pop-up alert.

I do get the first few few lines of my review in the link on Facebook, not sure why it would be different for others.

48LibraryCin
Oct 21, 6:23pm Top

>47 Kuiperdolin: I also see the first few lines of my review, as well.

49LibraryCin
Oct 21, 6:52pm Top

Wanted to mention one thing, though.

If I check off that I want to share to both f/b and twitter, f/b always comes up first. It used to post to f/b, then immediately give me the option to post to twitter (assuming I checked both of them off). Now, a separate f/b-specific pop-up appears and when I post from there, the LT popup (that used to continue to give me the twitter option to post) just disappears as if I never wanted to post to twitter. I then have to click to edit it again, and do it over again to post to twitter.

Maybe the order can simply be changed, so that the twitter one will post first, then automatically switch so I can also post to f/b without have to open the edit page again?

Does this make sense!? :-)

50ccatalfo
Oct 22, 7:08am Top

>49 LibraryCin: Thanks for the feedback on posting to both FB and Twitter at once.

I'll take a look at what's going on there.

51ccatalfo
Oct 22, 8:24am Top

>41 .mau.: Thanks for noting that, I've removed that area as auto-sharing via the FB linking is no longer possible.

52ccatalfo
Oct 22, 2:07pm Top

>49 LibraryCin: Ok I've updated the LT share dialog so that it does not auto-close after sharing. This will allow you to post to twitter or facebook after sharing to the other.

53lorannen
Oct 22, 3:21pm Top

>44 cyderry: It's looking like Facebook's new protocol is not allowing us to input the text of reviews into the post itself—your friends would have to click through to read your full review (the post will include a snippet of the beginning of your review text). I'm confirming with Chris C., our developer in charge of this feature, but I believe that's where we're at right now, unfortunately.

54cyderry
Oct 22, 3:44pm Top

Maybe I need to show you what is happening to me.

Step 1 I go to the book page and click the Facebook box directly below my review and press the save review button.



Step 2 A box pops up and I press the Post to Facebook button.



Step 3 Another box pops up on top of the previous one however, it only gives a link below the book cover to send the reader back to LT if the Post to Facebook button is pressed (it is a little farther done on the screen and I couldn't get the print screen to keep the scroll lower.)



Step 4 - This is what appears on my Facebook - a picture of the cover and a link to LT but not the review.



Is anyone else using Chrome? Is this related to Chrome?
I did try it again in Firefox and got the same results.

Should I just give up?

55lorannen
Oct 22, 5:51pm Top

>54 cyderry: Thanks! I see it now. That's interesting, as I'm not having the same experience. From editing or entering a review, on the review page, my links as posted on FB are going to the review page (showing my review first), and it also appears as a link with a snippet of my review included. I'm also using Chrome, on Mac. See screenshots below.

This is a long shot, but, do you currently have your FB and LT accounts linked here in your Sites/Apps settings page: https://athena.librarything.com/settings/sites? Linked or unlinked you should still be able to share, I'm just trying to figure out what's different about what you're doing such that I'm not seeing this behavior. It looks like you're on Windows, right? If I can just replicate what you're seeing, we should be able to get to the bottom of it.

Beyond the obvious, I also notice another discrepancy between what you and I are each seeing—your Post to Facebook window has no instructions, where mine has a little "Click the button to post to Facebook" message (as shown in the last screenshot).





56LibraryCin
Oct 22, 10:22pm Top

>52 ccatalfo: Yay! Thank you so much!

57.mau.
Oct 23, 3:18am Top

>51 ccatalfo: I was wondering if it is easy, when opening the popup windows for sharing on Facebook the review, to populate it with the actual content of the review itself.

If you look at https://www.facebook.com/mauFanClub/posts/10151106877849996 (sorry for the post in Italian, but it's the structure which is important, anyway) you may notice that Zapier copies the text of my post in the status, besides leaving the URL which shows the snippet from my own site.

This approach still has drawbacks, since all HTML is stripped down, but it should be sufficient for most uses.

58ccatalfo
Oct 23, 8:42am Top

>57 .mau.: Thanks - I do not believe we are supposed to pre-populate any text. Also I believe sharing to Facebook Groups is more lenient as far as what is possible compared to individual feeds.

I'll take a look though.

59lorannen
Oct 23, 1:08pm Top

Further info on >54 cyderry: and >55 lorannen: Talked this over with Chris C. and here's what's going on—our sharing system is tied to our "blast system"—a blast being an item that appears on your feed when you click "Share" in the upper-right corner: https://www.librarything.com/yourfeed.php.

If the last action (i.e. blast listed there) you took was not editing/saving a review (any review), the link Facebook gets will not be to the review. This explains why I wasn't seeing the behavior you were, cyderry. My last action at the time was saving/posting a review, and I'm betting yours wasn't. I should clarify that, in editing an existing review, you have to make an actual change to your review (you can't just click the "save" button again) in order for it to count in the blast system.

We're still hashing out what to do about this. So, it's (unfortunately) expected behavior for the moment. If you add a new or update an existing review, you should start seeing the behavior I've described in >55 lorannen:, instead of the link going to the book/work page.

60john257hopper
Oct 23, 2:02pm Top

>57 .mau.: - yes, that is what I have just done, I posted a review short enough to fit in the FB share window without looking unduly long. It's a reasonable workaround.

61john257hopper
Oct 29, 5:31pm Top

When posting a review just now, I see the first paragraph automatically appeared as before, without me needing to copy and paste, so this seems to be improving.

62lorannen
Oct 29, 9:05pm Top

>61 john257hopper: Yep! We're making some improvements and tweaks still. Once we're done monkeying around with it, we'll make a proper announcement post. Glad to hear that's working for you!

Group: Bug Collectors

886 members

91,126 messages

Bug Tracking

This topic is part of LibraryThing's in-talk bug tracking.

Join or watch Bug Collectors to get "Bug Tracking" under "The World" in Talk all the time.

Bug (edit)

ID: 295076

Category: External integrations and applications

Assigned to all

Reported by LibraryCin

Status: Fixed

Oct 18, 3:22pm

55 days since last change

By lorannen

Status log

Reported. LibraryCin (Aug 17, 9:52pm)

Fixed. lorannen (Oct 18, 11:27am)

Reopened. cyderry (Oct 18, 12:10pm)

Fixed. lorannen (Oct 18, 3:22pm)

About

This topic is not marked as primarily about any work, author or other topic.

Touchstones

No touchstones

About | Contact | Privacy/Terms | Help/FAQs | Blog | Store | APIs | TinyCat | Legacy Libraries | Early Reviewers | Common Knowledge | 130,791,031 books! | Top bar: Always visible