1timspalding
I wanted to update you on something that members have noticed—that various images, including covers, author pictures and profile pictures are being incredibly slow. This happens overall, and when new images are uploaded, causing members some distress.
It seemed to us at first that this was a consequence of the new work page. The new page needed new sizes of covers and author photos, and we assumed the slowness was from strain on the servers, making all those new sizes.
We now realize the issue is more fundamental—the "pic servers" are slow, and have been slow for several weeks, even when not under strain. The new work pages increased the strain, but they don't appear to have caused it. The slowness extends to images that have already been made. The only thing that counteracts is our CDN (Content Delivery Network). Once that has an image, it's fast.
@conceptdawg, @ganawa and @ccatalfo are working on the problem. They increased the servers' resources today, but it didn't help a lot. We'll post more updates as we get them.
It seemed to us at first that this was a consequence of the new work page. The new page needed new sizes of covers and author photos, and we assumed the slowness was from strain on the servers, making all those new sizes.
We now realize the issue is more fundamental—the "pic servers" are slow, and have been slow for several weeks, even when not under strain. The new work pages increased the strain, but they don't appear to have caused it. The slowness extends to images that have already been made. The only thing that counteracts is our CDN (Content Delivery Network). Once that has an image, it's fast.
@conceptdawg, @ganawa and @ccatalfo are working on the problem. They increased the servers' resources today, but it didn't help a lot. We'll post more updates as we get them.
2bnielsen
>1 timspalding: Thanks!
I was watching a youtube video on the World's First Nuclear Power Plant
https://www.youtube.com/watch?v=JVROsxtjoCw
and 17 minutes into it they show how to notice subtle changes (over a period of 24 hours) using a paper graph that should show a closed almost circular graph when you change the paper the next day.
Maybe we need something like that for the image servers? (I mean The graph method, not the reactor :-)
I was watching a youtube video on the World's First Nuclear Power Plant
https://www.youtube.com/watch?v=JVROsxtjoCw
and 17 minutes into it they show how to notice subtle changes (over a period of 24 hours) using a paper graph that should show a closed almost circular graph when you change the paper the next day.
Maybe we need something like that for the image servers? (I mean The graph method, not the reactor :-)
3timspalding
Ah. @conceptdawg started a Talk topic for this himself, so go there: https://www.librarything.com/topic/368212#n8753214
