Access Denied to catalog (volunteer account)

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Access Denied to catalog (volunteer account)

1footnotesdxb
May 14, 5:43 am

Hi,
When trying to access the catalog under https://www.librarycat.org/lib/footnotesdxb/ I'm getting the following error:

Access Denied
Your request has been blocked. If you believe this is an error, please try again later.

I'm assuming this means my patrons will also not be able to access the catalog? Is there anything i can do to fix it?

2Petroglyph
Edited: May 14, 5:54 am

This is likely the issue:

https://www.librarything.com/topic/384165

The site is currently fighting off a bot attack, and access to personal tinycats has been temporarily shut off.

Not much you can do about it, other than wait for the attack to abate.

Edit: this message in the thread linked above explains how to set a password that your patrons can use to access the site.

3ccatalfo
May 14, 7:44 am

>1 footnotesdxb: Please try to access again now - we cleared some blocks that had accumulated during the latest bot wave so you should be able to access again. Apologies for the inconvenience.

4AppTrailMuseum
May 23, 7:50 pm

Patron (who is actually our retired founding librarian) alerted me this evening that she was getting the "Access Denied. Your request has been blocked. If you believe this is an error, please try again later." message.

I checked and got it too.

Now -- after I let her know what I found on this thread -- TinyCat is working for me, at least. (Haven't heard from the patron.) (And wish I'd seen the connection working first, so I could have claimed to have fixed it for her. Ha!)

5ZephCraven
May 25, 10:00 am

>4 AppTrailMuseum: Thanks for alerting us — just replied to your email!