One account cannot log in using the Android app

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One account cannot log in using the Android app

1gclowney
Edited: Jun 15, 11:53 am

Hi! I use two accounts (for my own and my friends' collection). Both can log in just fine using Web browsers on Windows or Android, but ONE account (gclowney) cannot log in using the Android app; it always says "Name or password is wrong."

It's not an issue of entering things incorrectly, as the same thing happens regardless of whether I have 1Password fill in the credentials, or copy and paste from it, or type them in manually.

What's the difference? Something about the selection of non-alphanumeric characters in the usernames or passwords? Something about the accounts themselves?

Note that this is the first time I'm trying to use the app on a new phone. It's LibraryThing 1.1.5 on a Pixel 9 Pro running Android 16 on 2026-05-01 and security update of 2026-05-05. I don't have a second Android device to try it on.

Thanks!

2norabelle414
Jun 23, 11:04 am

Non-alphanumeric characters in the password would be my guess. Is there an apostrophe? I know those can cause problems sometimes