Catalog search not returning results for barcodes (even on copy/paste)
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1madexalot
Hello!
I am having an issue where searching my movie catalog by barcode is returning zero results. Interestingly, some barcodes still work perfectly, but many others do not return anything at all. This is happening even for barcodes that I previously used successfully to find movies.
To test this, I copied the exact barcode digits of a non-working movie directly from my catalog's "Barcode" column and pasted them into the catalog search bar, but it still returns no results. However, searching by movie title still works normally.
It looks like my account's search index might be partially stuck or out of sync. Could a staff member please trigger a manual administrative reindex for my account?
Thank you!
I am having an issue where searching my movie catalog by barcode is returning zero results. Interestingly, some barcodes still work perfectly, but many others do not return anything at all. This is happening even for barcodes that I previously used successfully to find movies.
To test this, I copied the exact barcode digits of a non-working movie directly from my catalog's "Barcode" column and pasted them into the catalog search bar, but it still returns no results. However, searching by movie title still works normally.
It looks like my account's search index might be partially stuck or out of sync. Could a staff member please trigger a manual administrative reindex for my account?
Thank you!
