How Customers Think: Essential Insights into the Mind of the Market

by Gerald Zaltman

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Description

Illustrates how leading companies are "mining the unconscious" with remarkable results, and introduces innovative tools and techniques that help marketers.

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Author Information

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15 Works 347 Members
Gerald Zaltman is a Professor of Marketing at Harvard Business School and a Fellow at Harvard University's interdisciplinary Mind, Brain, Behavior Initiative.

Some Editions

Farinet, Andrea (Foreword)

Common Knowledge

Canonical title*
Come pensano i consumatori. Quello che il cliente non dice e il concorrente non sa
Original title
How Customers Think: Essential Insights into the Mind of the Market
Dedication
To all my doctoral students
Blurbers
Menon, Anil; Scalea, Robert S.; Kosik, Kenneth S.; McComb, William L.; Pettersson, Lars
*Some information comes from Common Knowledge in other languages. Click "Edit" for more information.

Classifications

Genres
Business, Nonfiction, General Nonfiction
DDC/MDS
658.8342Applied science & technologyManagement & public relationsGeneral managementOf MarketingMarketing researchConsumers
LCC
HF5415.32 .Z35Social sciencesCommerceCommerceBusiness
BISAC

Statistics

Members
229
Popularity
142,843
Reviews
1
Rating
(3.97)
Languages
7 — English, French, Italian, Korean, Portuguese, Spanish, Turkish
Media
Paper
ISBNs
7