Messages: The Communication Skills Book
by Matthew McKay
On This Page
Description
"Many people assume that good communicators possess an intrinsic talent for speaking and listening to others, a gift that can't be learned or improved. The reality is that communication skills are developed with deliberate effort and practice, and learning to understand others and communicate your ideas more clearly will improve every facet of your life. Messages has already helped thousands of people build communication skills and cultivate better relationships with friends, family members, show more coworkers, and partners. With this fully revised and updated fourth edition, you'll discover new skills to help you communicate your ideas more effectively and become a better listener. Learn how to: Read body language Develop skills for couples communication Negotiate and resolve conflicts Communicate with family members Handle group interactions Talk to children Master public speaking Prepare for job interviews This new edition features a much-needed chapter on digital communication. Effective communication can easily be compromised when you're not able to read your conversation partner's body language, facial expression, or vocal tone. This chapter teaches you how to express yourself well via phone, email, texting, and video--all the skills you need to thrive in the digital age"-- "This classic, best-selling communication skills book has already helped thousands of people cultivate better relationships with friends, family members, coworkers, and partners. Now fully revised and updated, this long-awaited fourth edition of Messages teaches readers to become active listeners, read body language, identify communication styles, practice conflict resolution, improve public speaking skills, and much more. In addition, the book features a new, crucial chapter on digital communication to help readers thrive in the modern world"-- "This book contains supplemental workbook elements used to guide readers and professionals through the informational text and is not an expendable work. Therapists often purchase this format to keep as reference for their practice, administering selected questionnaires to clients as needed. We have been pleased to be part of the CIP program with many similar books in the past, and find the data indispensable for aiding librarians, professionals, and researchers in properly and expediently identifying the material in our books"-- show lessTags
Recommendations
Member Reviews
Great book. I continually refer back to it. I like that it starts with advice on being a good listener as part of being a communicator. The conflict management section is also very helpful, including the advice on giving whole messages.
This is a good starter for people who want to understand interpersonal communication, conflict management, and some of the psychological terms used to describe how we communicate.
Messages The Communication Skills Book 2nd Edition
Improve your relationships and personal effectiveness by mastering:
Improve your relationships and personal effectiveness by mastering:
Ratings
Members
- Recently Added By
Author Information
90+ Works 3,422 Members
Common Knowledge
- Canonical title*
- Botschaften : optimale Kommunikation in allen Lebenslagen
- Dedication
- To Jude Landis, Nancy Kesselring, Ray and Kay Davis
- First words
- Communication is a basic life skill, as important as the skills by which you make your way through school or earn a living.
- Last words
- (Click to show. Warning: May contain spoilers.)Be careful that you don't speed up too much as you become more practiced.
- Canonical DDC/MDS
- 302.2
*Some information comes from Common Knowledge in other languages. Click "Edit" for more information.
Classifications
Statistics
- Members
- 328
- Popularity
- 96,595
- Reviews
- 3
- Rating
- (4.32)
- Languages
- English, German
- Media
- Paper, Audiobook, Ebook
- ISBNs
- 13
- ASINs
- 5
