Fish! A Remarkable Way to Boost Morale and Improve Results

by Stephen C. Lundin, John Christensen, Harry Paul

Fish! Series

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Business. Self-Improvement. Nonfiction. HTML:Over 5 Million Copies Sold! Imagine a workplace where everyone chooses to bring energy, passion, and a positive attitude to the job every day.
A powerful parable that will help you see your life and work in a new way.

It's a rainy day in Seattle, and on the third floor of First Guarantee Financial, people have stopped believing they can make a difference. To new manager Mary Jane Ramirez, the challenge of bringing life back to her unenthusiastic show more and unmotivated team seems impossible, until she discovers an incredibly successful workplace down the street where the employees are so alive and passionate that people stop just to watch them work!

FISH! is the remarkable story of what happens when Mary Jane seeks the help of these unlikely business "experts" and learns their secret: four simple practices that, when applied daily, help anyone to be more energized, effective, and fulfilled.

Filled with inspiration and timeless wisdom that will resonate with anyone in any field or career level, it's easy to see why FISH! is one of the most popular business parables of all time. People in organizations around the world use its practical lessons to improve customer service, build trust and teamwork, bolster leadership, and increase employee satisfaction. They also use the lessons to strengthen personal relationships, fulfill lifelong dreams, and realize their ambitions.

FISH! will help you discover the amazing power that is already inside you to make a positive difference-wherever you are in life.

Based on a bestselling ChartHouse training video which has been adopted by corporations including Southwest Airlines, Sprint, and Nordstrom.
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Member Reviews

38 reviews
We are all looking for enjoyment and satisfaction from our work where we spend about 75% of our awake time. This book is a fictional account of a workplace that is a ‘toxic energy dump’ and the motivational management techniques that are put in place to help the workers love the work they do even if they can’t always be doing the work they love. It is based on four lessons: ‘choose your attitude’, ‘play’, ‘make their day’ and ‘be present’. This book was interesting as a quick read with some principles that may be useful in the workplace as long as you can get past its ‘Americanisms.’
I've read this before and this new version isn't much different, just some extra example stories at the end. Still quite some value in this book, just disappointing that the whole company around it has become very commercialised.
A condenscending little book that takes you for an idiot. Which is very unfortunate, because the message is important. The ideas could have been presented in 10 minutes on two sheets of paper - but then Lundin wouldn@t have made a fortune.
½
Here's another management parable that draws its lesson from an unlikely source--this time it's the fun-loving fishmongers at Seattle's Pike Place Market. In Fish! the heroine, Mary Jane Ramirez, recently widowed and mother of two, is asked to engineer a turnaround of her company's troubled operations department, a group that authors Stephen Lundin, Harry Paul, and John Christensen describe as a "toxic energy dump." Most reasonable heads would cut their losses and move on. Why bother with this bunch of losers? But the authors don't make it so easy for Mary Jane. Instead, she's left to sort out this mess with the help of head fishmonger Lonnie. Based on a bestselling corporate education video, Fish! aims to help employees find their way show more to a fun and happy workplace. While some may find the story line and prescriptions--such as "Choose Your Attitude," "Make Their Day," and "Be Present"--downright corny, others will find a good dose of worthwhile motivational management techniques. If you loved Who Moved My Cheese? then you'll find much to like here. And don't worry about Mary Jane and kids. Fish! has a happy ending for everyone. --Harry C. Edwards show less
An easy to read, very true book. Not quite a mind boggling story. However, after reading the book you'll find that some principles indeed are quite useful and essential (such as fun in work, honest interest in people etc.) to create a healthy work environment.
What bothers me about books like this is that they are short little fantasies that tie up loose ends too cleanly. And I only read this book because we were told to at work for a "team-building exercise." Perhaps a good message, but I don't need it.
An amusing little anecdote that entertained me through work and explained the playful nature behind how my newest work is run. It's not too bad, even if the ending is a little too forced.

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Kasdan, Mallory (Narrator)

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Work Relationships

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Original title
Fish! A Remarkable Way to Boost Morale and Improve Results
Original publication date
2002

Classifications

Genres
Business, Nonfiction, General Nonfiction
DDC/MDS
658.314Applied science & technologyManagement & public relationsGeneral managementOf PersonnelElements of personnel managementMotivation, morale, discipline
LCC
HF5549.5 .M63 .L86Social sciencesCommerceCommerceBusinessPersonnel management. Employment
BISAC

Statistics

Members
2,134
Popularity
9,655
Reviews
36
Rating
½ (3.45)
Languages
12 — Chinese, Dutch, English, Finnish, French, German, Hindi, Italian, Lithuanian, Spanish, Swedish, Turkish
Media
Paper, Audiobook, Ebook
ISBNs
57
ASINs
15